Contact Remote Customer Service

Why should I report an Issue with Remote for Roku?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FreeAppsTV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. "Remote for Roku" is an application that lets you control your Roku box.

2. To use the remote control, you must have your mobile / tablet on the same wifi network as your box.

3. If you have any problem with the detection, you can try to reboot your roku.

4. It's a virtual remote but this app have all the features of the real remote.

5. Because the application runs through the wireless network, it is not necessary to be near the box.

6. The app will detect your Roku automatically.

7. This app is neither an official Roku product, nor are we affiliated with the Roku company.

1. This app does everything the remote does so is highly recommendedThis app didn't even work with my Roku or my TV and I got ads in the middle of me trying to use a remote if you want to make a remote app please don't add ads because it just makes the experience worse for everyone I would give zero stars but sadly I can't so if there were not so many ads and it worked with all roku's I would be happy with this app.I misplaced the remote for my Roku stick in the living room.it's easy to use my phone and my remote didn't have a microphone on it so it's actually better use my phone so I don't have to type out everything.

2. Of course they arent on the same connection, my tv doesnt have wifi, its why i got a roku player.well the remote feature works but every 4 or 5 clicks and you fight ads constantly.

3. But, this is a free roku tv remote app that works and required no additional setup other than installing it.

4. Than "Remote for Roku", is a must have on your smartphone.I just need a remote for my roku player, this app said that it was just that, but for some reason it needs something to do with my tv.

5. Has a nice user interface giving it that Roku Remote look.

6. That said, if your like me, and your Roku remote keeps sprouting legs and walking off.

7. Recommend this to anyone instead of using physical remote or if it is lost.it works, only for very few tasks.

8. Do yourself a favorcand look at different apps.Does exactly what it says on the tin! Tried the official Roku app and no matter what I did it would not link to my Now TV box.

9. Volume, brightness, sound settings... pretty much everything used daily with a regular remote, forget it.

10. Does everything the (lost ) remote used to do.

11. Lost my remote and found this app.

1. Fix Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remote: Restarting the app will resolve most errors.
2. Update the Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Remote" » Open Remote for Roku » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote » click "UPDATE".
3. Clear Remote for Roku app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote servers.
   1. On Android, goto Settings » Apps » Select "Remote for Roku" » click Storage » click "Clear Cache".
4. Check Remote app permissions. If any of these permissions required to use your device's features are disenabled, Remote might not work.
5. Uninstall and reinstall Remote. If nothing else has worked, completely uninstall Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remote not working

2. Fix Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remote may not be able to connect to the Internet when running in the background.