Contact Remote Customer Service

Why should I report an Issue with Remote for Roku?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tixonic Infotech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In Roku Remote App you can see list of all installed apps and able to launch it over Wi-fi.

2. Roku Remote Helps to Control Your Roku TV Devices.

3. We Support Roku IR (Infrared) Remote also.

4. For Roku IR Remote you need to required Infrared support mobile device and roku device. • Launch app and view installed channels directly from app. • Adjust your Roku TV's volume and toggle the input. - To use this app, you must connect your device to the same network as your Roku player Device or Roku TV.

1. Not now.This app sucks! I lost my remote and I can't find it and the roku has to be connected to the same Wi-Fi.

2. Absolutely the best Roku remote available on Google Play.

3. I can't get over how good this remote works.

4. It's perfect!! So happy I found it!Works OK but makes a loud noise whenever you tap a button and you can't turn this off.

5. It is very annoying.Crazy. Use a download remote before.

6. Better than the original remote it came with.

7. At home my phone works as hot spot on the same Roku.

8. how am I supposed to do that when I don't have a remote? I am really mad!!The remote, itself, is not bad.

9. I've tried them all and most didn't work at all.

10. Some kinda worked but slowly.

11. This one worked immediately.

1. Fix Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remote: Restarting the app will resolve most errors.
2. Update the Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Remote" » Open Remote for Roku » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote » click "UPDATE".
3. Clear Remote for Roku app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote servers.
   1. On Android, goto Settings » Apps » Select "Remote for Roku" » click Storage » click "Clear Cache".
4. Check Remote app permissions. If any of these permissions required to use your device's features are disenabled, Remote might not work.
5. Uninstall and reinstall Remote. If nothing else has worked, completely uninstall Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remote not working

2. Fix Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remote may not be able to connect to the Internet when running in the background.