Published by Lean Remote on May 10, 2024

Report an issue with Universal Remote Control.
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Why should I report an Issue with Universal Remote Control?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lean Remote to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Universal Remote Control

1. Universal Remote Control emerged in Android Market as one of the best users choice Universal Remote Control App that can be used to control SMART TV’s, IR Devices, AC, DVD, BluRay, Projector, Home Theatre, Sound Bar, Streaming Media, Set Top Box, HDMI Switch and Much More.

2. Connect your Mobile and Smart Device to the same WiFi network and you are ready to start using and exploring the best features or Universal Remote Control.

3. This Smart TV Remote Control has the fastest connectivity to Android Smart TV’s and Roku Devices.

4. Universal Remote Control have the largest database of devices available.

5. Universal Remote Control contains the following remotes in one package, you just have to peel remote control to control different devices.

6. Elegant Design of Universal Remote Control is recommended by our user’s world Wide as best and simple to use Interface.

7. Smart TV Remote is available for Sony, LG, Roku, Android TV, Google Chrome-cast and many other devices.

8. Traditional or Legacy devices are supported using Infra Red (IR) which is built in IR Blaster in a phone or external IR Blaster can also be used, other option is a Wifi to IR Converter.

9. All buttons, which are used repeatedly while controlling devices, are kept in most easy thumb approach location. • Smart Remote Features includes, Power Control, Mute / Volume Control, Touch Pad, Radial / Square Navigation, Channel Up / Down, Input, Home, Menu, Play, Pause, Reverse/Fast Reverse, Forward/Fast Forward. • IR Remote Features Include, Power Control, TV/AV, Pre Channel, Mute, Channel Buttons/Numbers, Volume Control, Menu, Radial and Square Navigation, Pause, Reverse/Fast Reverse, Forward/Fast Forward. • You are on vacations and there was no AC Remote Available, Remote will help you out. • You are in a Learning Institute or Organisation and your Projector Remote is not working then Universal Remote will help you. • You went to a friend home on weekend to watch a movie and you forgot your DVD Remote at home, Universal Remote will help you. • You went to a restaurant and your Favourite Channel is not tuned on TV then Universal TV Remote Control will help you. • We can be easily reached at help@leanremote.

Universal Remote Control Customer Insights

1. 4/5 stars! Try it!After trying dozens of remote apps, including the official Philips version, & having ALL fail to work, I FINALLY found this one and it works!!! Our Philips screen has NO external buttons & our remote got broken.

2. All I had to do with THIS AP, is locate my screens model# in the aps settings, pair Bluetooth through the app, and now it works perfectly! THANK YOU DEVELOPERThe positive: This app works! However what would otherwise be an excellent app is thwarted by its ugly clunky interface and icon, and the inability to rename remotes other than their internal name.

3. An add is going to pop up and stop you from just muting the TV real quick but you just don't know when...BEWARE: Phones that lack an IR transmitter cannot work with this app (or any other phone app) without an IR transmitter attachment (if you're trying to control a typical TV with an IR receiver).

4. For example, the remote assigns the name samTv1, however it would be nice be able to edit those names so they wouldn't be as clunky looking as the interface itself is.

5. For my emerson tv the info button does not seem to work, on my tv remote the info button brings up a description of what is currently on.

6. Unfortunately the input button only sometimes works or isn't even present on the remote and no way I can tell to customize it.

7. The one downfall it has is whenever I'm trying to for example turn my tv up or on it'll take 4 attempts or more before it connects & begins to work.Very powerful and simple to use app, especially for connecting to Android streaming boxes through Wi-Fi.

8. Was able to use from the start using multiple mobile phones since we forgot native remote in an another city.

9. I definitely recommend this app for an easy universal remote.So far the app seems good, but a few things i noticed.

10. That said, even if your phone lacks an IR transmitter you should still be able to control WiFi devices like Roku or Android compatible smart-TV's or devices.

11. I like it, it works.I've used this app a handful of times, but each time has been super easy.

Steps to Troubleshoot & Fix Universal Remote Control Issues

1. Fix Universal Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Universal Remote Control: Restarting the app will resolve most errors.
  2. Update the Universal Remote Control App. Here is how:
    1. On Android goto PlayStore » Search for "Universal Remote Control" » Open Universal Remote Control » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Universal Remote Control » click "UPDATE".
  3. Clear Universal Remote Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Universal Remote Control servers.
    1. On Android, goto Settings » Apps » Select "Universal Remote Control" » click Storage » click "Clear Cache".
  4. Check Universal Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, Universal Remote Control might not work.
  5. Uninstall and reinstall Universal Remote Control. If nothing else has worked, completely uninstall Universal Remote Control then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Universal Remote Control not working


2. Fix Universal Remote Control Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Universal Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Universal Remote Control not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Universal Remote Control may not be able to connect to the Internet when running in the background.

Reported Issues