Contact Roku Relay Customer Service

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1. I'm positive this is a scam app and people that are running this scam are probably in no way officially connected to Roku I've called the Better Business Bureau on them and filed a report I'm a person with disabilities and I have a hard time believing a successful company that does business in the United States has operating practices such as what I've experience over the last five days simply trying to get a Roku TV that I bought at Walmart up and operational.

2. It will not find anything on scanRoku Relay application removed from Play Store and device (Relay) must have been discontinued.Greatly improved the quality of stream in bedroom away from our family room roku tv... also first?!?No in-app support for troubleshooting.Need pin numbber to get Hulu.

3. Must have done something wrong? I cannot get Roku relay to work.

4. Hopefully no more freezing video.Followed instructions.

5. Beware peopleSet up and working.

6. Tried many times but was unable to get it to connect.

7. Wasted my time with this!I.

8. Used apple app.

9. So far so good.

1. Fix Roku Relay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Roku Relay: Restarting the app will resolve most errors.
2. Update the Roku Relay App. Here is how:
   1. On Android goto PlayStore » Search for "Roku Relay" » Open Roku Relay » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Roku Relay » click "UPDATE".
3. Clear Roku Relay app cache: Clearing cached data will force your app to retrieve the latest data directly from Roku Relay servers.
   1. On Android, goto Settings » Apps » Select "Roku Relay" » click Storage » click "Clear Cache".
4. Check Roku Relay app permissions. If any of these permissions required to use your device's features are disenabled, Roku Relay might not work.
5. Uninstall and reinstall Roku Relay. If nothing else has worked, completely uninstall Roku Relay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Roku Relay not working

2. Fix Roku Relay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Roku Relay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Roku Relay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Roku Relay may not be able to connect to the Internet when running in the background.