Published by NAM India on Nov 26, 2024

Report an issue with Simply Save.
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Why should I report an Issue with Simply Save?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NAM India to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Simply Save

1. Low Risk: Your money is invested in Nippon India Liquid Fund - Growth Plan- Growth Option, which invests in Debt and Money Market Instruments, which are relatively low risk. 4.

2. The Simply Save App from Nippon India Mutual Fund offers a straightforward and convenient way to cultivate a habit of investing in mutual funds.

3. Easy Payment Option: Choose from pre-registered debit mandates, debit cards, or net banking for payments.

4. Convenient: Saving money with ‘Simply Save’ is very convenient, no matter where you, you can save money instantly. 3.

5. For the best experience, we recommend using a pre-registered mandate (consult your financial advisor for assistance).

6. With just a click, you can invest your idle cash effortlessly. 1. 2.

7. Start your journey towards financial wellness today!

Simply Save Customer Insights

1. Instant investment and instant redemption is possible.Always show that date of birth is not matching,I cannot open the app,3rd class app,please solve the issue of date of birth in new versionVery bad experience.

2. Kindly change this worst thingWorst app... Didnot connect to server smoothly.. Always ask otp, even OTP not arrived timely... worst app..Not able to see my investment, showing investment value 0.

3. I will continue using this app as its very handy for quick saving just that the update of the application causes an issue at times like opening and frozen screens.My simply save app was deleted.

4. after entering the MPIN it promts for date of birth, upon entering the correct DOB error popup is shown stating DOB doesnot match with database.Superb app.

5. 15/04/2023 - please fix the issue asap, not able to access the app post update.

6. Even I have some investment in it.After update of my PAN number now the app is more convenient.

7. please help me to get my money back🙏🏼not able to login from past few days.

8. The money hit my account in the time claimed.

9. Did not face any issue for redemption.

10. Throws some error while I want to access my folios.

11. Previous update - Good app.

Steps to Troubleshoot & Fix Simply Save Issues

1. Fix Simply Save Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Simply Save: Restarting the app will resolve most errors.
  2. Update the Simply Save App. Here is how:
    1. On Android goto PlayStore » Search for "Simply Save" » Open Simply Save » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simply Save » click "UPDATE".
  3. Clear Simply Save app cache: Clearing cached data will force your app to retrieve the latest data directly from Simply Save servers.
    1. On Android, goto Settings » Apps » Select "Simply Save" » click Storage » click "Clear Cache".
  4. Check Simply Save app permissions. If any of these permissions required to use your device's features are disenabled, Simply Save might not work.
  5. Uninstall and reinstall Simply Save. If nothing else has worked, completely uninstall Simply Save then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Simply Save not working


2. Fix Simply Save Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Simply Save be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Simply Save not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Simply Save may not be able to connect to the Internet when running in the background.

Reported Issues