Published by Revolut Ltd on Jul 9, 2024

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Why should I report an Issue with Revolut: Spend, Save, Trade?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Revolut Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Revolut: Spend, Save, Trade image 1 contact Revolut: Spend, Save, Trade image 2

About Revolut: Spend, Save, Trade

1. Revolut is a financial technology company. *The highest APY is available to users on a Premium or Metal plan.

2. Pick the plan that's right for you: Premium or Metal (Paid Plan T&Cs and subscription fees apply).

3. Monthly fees apply for Premium and Metal plans.

4. Self-directed brokerage products are provided by Revolut Securities Inc. , member FINRA/SIPC.

5. Automated investing is provided by Revolut Wealth Inc, an SEC-registered investment adviser.

6. Brokerage Products • Not FDIC Insured • No Bank Guarantee • May Lose Value.

7. Chat, send, and receive money, in one place.

8. Upgrade to one of our paid plans to get exclusive cards, more benefits, and even cooler perks.

9. Annual Percentage Yield (APY) is a variable rate and subject to change.

10. Worried about missing upcoming payments or subscription charges?

11. Join the 40+ million customers worldwide who use our app to spend, send, and save smarter.

Revolut Customer Insights

1. You need to look for options (many clicks away) where it could be made more simpler like tradinal banking apps.Terrible service and support! Even though I pay for the Metal plan I have multiple problems with transfers from Europe to Brazil.

2. I would be a bit happier if I could turn on an approval on payment option for few cards, like subscriptions and such that I would had to approve each time in Revolut when they ask for payment.This app has good intentions but is useless when it won't even open on my phone.

3. If you want to contact customer service, they recommend you do so through the app, which again is pointless if it doesn't even open.

4. However, the future app updates should consider simpler features such as transfers to/from Revoult is more seamless and easy to find.

5. It has been a terrible experience in the last 2 months.The interface is just an awful mess of upselling and ads for pointless products.

6. I can transfer money to it from my other debit cards, I can have people send me money on this card, I can also use it on my Google pay.

7. Either they don't want people to use the downgrade plan button, or it's a bug they have failed to fix.Great features, no fees.

8. The customer service is available only by chat in the app and you may wait days for a reply.

9. You have a physical card, a virtual one (that you can freeze anytime), AND an online shopping one, which gives you an extra security layer.

10. Tried getting customer service to help and they could not.

11. But overall customer support and the ease of payments is good.

Steps to Troubleshoot & Fix Revolut Issues

1. Fix Revolut Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Revolut: Restarting the app will resolve most errors.
  2. Update the Revolut App. Here is how:
    1. On Android goto PlayStore » Search for "Revolut" » Open Revolut: Spend, Save, Trade » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Revolut » click "UPDATE".
  3. Clear Revolut: Spend, Save, Trade app cache: Clearing cached data will force your app to retrieve the latest data directly from Revolut servers.
    1. On Android, goto Settings » Apps » Select "Revolut: Spend, Save, Trade" » click Storage » click "Clear Cache".
  4. Check Revolut app permissions. If any of these permissions required to use your device's features are disenabled, Revolut might not work.
  5. Uninstall and reinstall Revolut. If nothing else has worked, completely uninstall Revolut then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Revolut not working


2. Fix Revolut Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Revolut be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Revolut not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Revolut may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Я забыл пароль

    — by Vasile 2 weeks ago

  • Hello dear Revolut Team ,

    My camera ist broken at my mobilephone , so i can´t verify my acc and i do not get into the app to contact the support.
    Can i upload my ID on an other Way ?


    Regards
    K.Liere

    — by Kester Liere 3 years ago

  • Hello, i have the following Problem. Today it just logged Me out of my Account for no reason and sent me to create a new Account. When i noticed i canceled it and wanted to login again. I had to Use my old number, send a selfie and confirm my email, But After that it still didnt log me in and said try later. When i Tried Later nothing happened, I just got errors and still cant login its telling me to restart which does nothing or telling me number or Code is wrong when using the exact Same thing a few hours ago.

    — by Jannik 3 years ago

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