Published by Regular Rate and Rhythm Software on Apr 1, 2024

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Why should I report an Issue with ICD10 Consult?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Regular Rate and Rhythm Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ICD10 Consult

1. With ICD10 Consult, you’ll never have to flip through a 30 pound book or go hunting for a coding reference page again... nor will you scratch your head wondering which 'magic word' is in the code's name. • Tens of thousands of medical acronyms and synonyms are transparently cross-referenced to let you search using the terms you are used to; e. g.

2. ICD10 Consult also provides full searchable access to the ICD9-CM codes which were in use until October 1, 2015 for the purpose of conversion to ICD10 codes.

3. With flexible search that speaks your language, a deep understanding of the codes, instant ICD9 to ICD10 conversion, and more, this is the resource you wish your EMR provided.

4. ICD10 Consult puts the most searchable, complete, current ICD10-CM resource at your fingertips.

5. ICD10 Consult is ad supported to provide you with the current, up-to-date codes.

6. The 2023 ICD10-CM codes were effective October 1, 2022.

7. There are no bait-and-switch limited features.

ICD10 Consult Customer Insights

1. Does anyone know of an app that allows you to print?Fantastic tool for helping physchians locate the new codes of ICD-10 quick enough.

2. I tried to contact them, but their email address is no longer valid.Overall it's a decent app for what you need.

3. Missing the new updated codes.

4. It's a great and useful app, but it's not getting updated.

5. I took a star off because you can't print anything from the app.

6. it would be fantastic if you could.

Steps to Troubleshoot & Fix ICD10 Consult Issues

1. Fix ICD10 Consult Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ICD10 Consult: Restarting the app will resolve most errors.
  2. Update the ICD10 Consult App. Here is how:
    1. On Android goto PlayStore » Search for "ICD10 Consult" » Open ICD10 Consult » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ICD10 Consult » click "UPDATE".
  3. Clear ICD10 Consult app cache: Clearing cached data will force your app to retrieve the latest data directly from ICD10 Consult servers.
    1. On Android, goto Settings » Apps » Select "ICD10 Consult" » click Storage » click "Clear Cache".
  4. Check ICD10 Consult app permissions. If any of these permissions required to use your device's features are disenabled, ICD10 Consult might not work.
  5. Uninstall and reinstall ICD10 Consult. If nothing else has worked, completely uninstall ICD10 Consult then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ICD10 Consult not working


2. Fix ICD10 Consult Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ICD10 Consult be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ICD10 Consult not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ICD10 Consult may not be able to connect to the Internet when running in the background.

Reported Issues

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