Contact CCO Hep B Consult Customer Service

Why should I report an Issue with CCO Hep B Consult – HBV Treatm?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Clinical Care Options, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This educational tool is part of a CME-certified program developed independently by Clinical Care Options, LLC, and produced in collaboration with the American Liver Foundation, the Asian Health Foundation, and Practicing Clinicians Exchange.

2. This Interactive Decision Support Tool draws upon expert consensus guidelines to provide customized recommendations on whether and how to treat hepatitis B in a specific patient setting.

3. The goal of the tool is to educate on optimal management choices for monitoring or treating individuals with chronic HBV infection based on current practice guidelines in the United States, Europe, or Asia-Pacific regions.

4. The current tool was created in March 2019 and reflects recommendations from the published AASLD, EASL, and APASL guidelines available at that time. Special thanks to Drs. Kosh Agarwal, Paul Y.

5. The tool will be helpful for clinicians who provide care for patients with HBV infection, including primary care providers, GI and liver specialists, and those in the fields of hepatology and gastroenterology.

6. For additional information on best practices in the management of hepatitis B, including a supplemental educational module and downloadable slideset, go online to clinicaloptions. com/HBVbestpractices.

7. Kwo, and Grace LH Wong who provided expert advice, knowledge, and support in the development of this Interactive Decision Support Tool.

8. The tool asks you a series of questions to define a specific HBV case and then presents personalized recommendations for exactly that individual. 1. 2. 3. 4.

9. CCO Hep B Consult is an easy-to-use, point-of care resource for all healthcare professionals and others affected by hepatitis B.

10. Depending on your country, you can choose whether to review advice from US, European, or Asia-Pacific guidelines.

11. Access to these online educational activities requires login.

1. Fix CCO Hep B Consult Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CCO Hep B Consult: Restarting the app will resolve most errors.
2. Update the CCO Hep B Consult App. Here is how:
   1. On Android goto PlayStore » Search for "CCO Hep B Consult" » Open CCO Hep B Consult – HBV Treatm » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CCO Hep B Consult » click "UPDATE".
3. Clear CCO Hep B Consult – HBV Treatm app cache: Clearing cached data will force your app to retrieve the latest data directly from CCO Hep B Consult servers.
   1. On Android, goto Settings » Apps » Select "CCO Hep B Consult – HBV Treatm" » click Storage » click "Clear Cache".
4. Check CCO Hep B Consult app permissions. If any of these permissions required to use your device's features are disenabled, CCO Hep B Consult might not work.
5. Uninstall and reinstall CCO Hep B Consult. If nothing else has worked, completely uninstall CCO Hep B Consult then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CCO Hep B Consult not working

2. Fix CCO Hep B Consult Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CCO Hep B Consult be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CCO Hep B Consult not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CCO Hep B Consult may not be able to connect to the Internet when running in the background.