Published by Flex Corporate

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Why should I report an Issue with ICD 10?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Flex Corporate to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ICD 10 Customer Insights

1. The only annoying thing is the pop up adds that appear every few clicks while using the app and some times with annoying sudden sounds.This app could have been good but the search function is for "exact match" search.

2. When you search for "knee" and "pain", for example, you should get all results where "knee"and "pain" appears and not just where they appear next to each other.

3. Implement an AND search not an exact match or OR search.Would give 5 stars if there are reasonable price for ad free version.

4. Very nice search function.

5. Very nice application containing all the codes in ICD 10, in a very simple, easy and time-saving way.

6. but (there is a whole chapter missing) which is *Codes of Special Purposes* hope you fix that.Easy to use.

7. Overall, this app is very helpful to do my work.Really nice experiance with this app, i don't have money to buy icd10cm 2022book.

8. This app is really usefull as a beginer.App is looking good.

9. Usefull for medical coder beginning stage.Great app.

10. 😍 If only you have a keyword, or disease name, this app will help you.

11. Good performance.

Steps to Troubleshoot & Fix ICD 10 Issues

1. Fix ICD 10 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ICD 10: Restarting the app will resolve most errors.
  2. Update the ICD 10 App. Here is how:
    1. On Android goto PlayStore » Search for "ICD 10" » Open ICD 10 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ICD 10 » click "UPDATE".
  3. Clear ICD 10 app cache: Clearing cached data will force your app to retrieve the latest data directly from ICD 10 servers.
    1. On Android, goto Settings » Apps » Select "ICD 10" » click Storage » click "Clear Cache".
  4. Check ICD 10 app permissions. If any of these permissions required to use your device's features are disenabled, ICD 10 might not work.
  5. Uninstall and reinstall ICD 10. If nothing else has worked, completely uninstall ICD 10 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ICD 10 not working


2. Fix ICD 10 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ICD 10 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ICD 10 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ICD 10 may not be able to connect to the Internet when running in the background.

Reported Issues