Published by Recovery Record on May 14, 2024

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Why should I report an Issue with Recovery Path - Addiction Help?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Recovery Record to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Recovery Path - Addiction Help

1. Recovery Path incorporates aspects of Motivational Therapy, Cognitive Behavioral Therapy and Community Reinforcement to boost your treatment and recovery plan.

2. Use for self-help or link with your treatment team’s Recovery Path Clinician App, Sponsor/Mentor App and/or Friends/Family App.

3. Overcoming addiction is tough and, to get results, you need to put in the work, but it can be the most rewarding thing you ever do in your life.

4. Your personalized recovery journey companion.

5. Suitable for people struggling with or recovering from substance or alcohol addiction.

6. Recover Path makes the journey a little bit easier. - Morning and evening check-ins help keep you aware of your motivation, progress and strengths of the day. - Keep track of daily tasks, hygiene routine, treatment activities, enjoyable plans and risky situations.

Recovery Path Customer Insights

1. I have tried almost 30 other, I can't even say similar, apps but they are no contest! this has everything available all the time any time for any reason! you need to talk to somebody, or to find a meeting, or if you want to read resources or reach out to other people going through the same thing you are, this is the perfect app! I love it! Life changing amazing! thank you for creating it!I have struggled with addiction problems for over a decade.

2. It's a long, grueling, discouraging process sometimes but having tools like this app and all the stuff that's in it has really served my recovery well! It's a whole game changer, if you are thinking about getting it and still have doubts about getting where you want to be in your recovery, try it out! Prayers going up for anybody reading thisThis app is pretty thorough.

3. The search function doesn't work finding any of the places I need avoid - even well known places - and does not allow general places to avoid such as "min marts at gas stations".

4. It's a great recovery tool, minor issues aside.They best app in a time need and recovery.

5. I really look forward to the different music and talks.The app is super helpful, and I wanted to give it 5 stars but its best feature is also its most frustrating: Check ins.

6. The "places to avoid" is a great idea, but it really just doesn't work.

7. Sometimes check ins do not appear on time within the app, and there's no way to add them (or I can't find it) If you hit back during a check in, it closes the app, and you cannot edit check ins.

8. A great feature is to be able to turn location on and have it alert someone in your support system if you wander off to a risky location.

9. Well done creaters! One criticism: Please add more space to write in the area where you list reasons to get soberProbably the best recovery app I've yet to come across.

10. It encompasses most of the things that I've been looking for in a bunch of other apps.

11. It also needs an offline option! Currently, it simply doesn't work at all off-line.

Steps to Troubleshoot & Fix Recovery Path Issues

1. Fix Recovery Path Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Recovery Path: Restarting the app will resolve most errors.
  2. Update the Recovery Path App. Here is how:
    1. On Android goto PlayStore » Search for "Recovery Path" » Open Recovery Path - Addiction Help » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Recovery Path » click "UPDATE".
  3. Clear Recovery Path - Addiction Help app cache: Clearing cached data will force your app to retrieve the latest data directly from Recovery Path servers.
    1. On Android, goto Settings » Apps » Select "Recovery Path - Addiction Help" » click Storage » click "Clear Cache".
  4. Check Recovery Path app permissions. If any of these permissions required to use your device's features are disenabled, Recovery Path might not work.
  5. Uninstall and reinstall Recovery Path. If nothing else has worked, completely uninstall Recovery Path then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Recovery Path not working


2. Fix Recovery Path Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Recovery Path be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Recovery Path not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Recovery Path may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

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