Published by Recovery Record

Report an issue with Recovery Path Family & Friends.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Recovery Path Family & Friends?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Recovery Record to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Recovery Path Family & Friends

1. Helping someone you love recover from addiction is a hard and at times a counter-intuitive process.

2. Recovery Path for Family & Friends helps you manage and provides a toolkit for helping your loved one.

Recovery Path Family & Friends Customer Insights

1. No adsYour app does not work for me I don't know why I have installed it and uninstalled it installed it and uninstalled it several times and it's still freezes right at the beginning very frustrating when trying to help a friendI came to this app to support a family member I really like how they try to show inspiration and make it easier for loved ones to help someone in need and it even comes with different kind of regiments and scheduling so that you can help your loved ones through every aspect of the day with different activities and inspirationGreat app for those who are wanting to succeed and kick the chains and demons that substance abuse gives you.

2. I absolutely love the affirmations!Absoloutely amazing! Im a recovering addict(20years) I just celebrated 90days clean,first time I have ever stayed clean this long,this app played a part in that for sure.I go on the site several times a day.There is soo much to learn and do on there!-I still havent got to everything,Im really grateful for this app.

3. Thank you for providing this for me.❤This app is really great! It helps me and my husband be able to support each other in the most difficult moments while helping us both be more self aware and mindful of our feelings and emotions throughout the day.

4. I have tried multiple times and I am only able to have one patient linked.By far, one of the best apps to track BPD, And having the ability to send the information to your accountability partner, spouse, or counselor.

5. If you are struggling with any kind of addiction this this is the app for youI am a substance abuse counselor and I love this app.

6. The only thing I would love to see is if I could have multiple people listed to be able to check on their progress.

7. Its extremely difficult being supportive to your loved one and not thinking about creating helpful aids.

8. I love all the helpful aids this app provides.

9. Great work to all who made this app and all those who use it!! Stay strong!!! You got this!!!This app is so amazing.

10. The best one, and its free!I believe Recovery Path is a great plan.

11. It allows me to concentrate more on my loved one.

Steps to Troubleshoot & Fix Recovery Path Family & Friends Issues

1. Fix Recovery Path Family & Friends Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Recovery Path Family & Friends: Restarting the app will resolve most errors.
  2. Update the Recovery Path Family & Friends App. Here is how:
    1. On Android goto PlayStore » Search for "Recovery Path Family & Friends" » Open Recovery Path Family & Friends » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Recovery Path Family & Friends » click "UPDATE".
  3. Clear Recovery Path Family & Friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Recovery Path Family & Friends servers.
    1. On Android, goto Settings » Apps » Select "Recovery Path Family & Friends" » click Storage » click "Clear Cache".
  4. Check Recovery Path Family & Friends app permissions. If any of these permissions required to use your device's features are disenabled, Recovery Path Family & Friends might not work.
  5. Uninstall and reinstall Recovery Path Family & Friends. If nothing else has worked, completely uninstall Recovery Path Family & Friends then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Recovery Path Family & Friends not working


2. Fix Recovery Path Family & Friends Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Recovery Path Family & Friends be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Recovery Path Family & Friends not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Recovery Path Family & Friends may not be able to connect to the Internet when running in the background.

Reported Issues