Published by Agrovet Market S.A.

contact Help for Vets Agrovet Market Chat with our AI-based Help Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Help?



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Why chat with our AI Help Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Help.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. I am Not able to evaluate much But seems Useful.Like it a lot, has very useful informationThis is the greatest app that I have used so far, thanksIt provides me the information I needit's very interested .Why it's not English?It's amazing!This app is not in English.This app is very good, this app has the most complete content about veterinary medicine.This app is so important for me to find quick info in my work.

2. Language Problem It would be more accessible to people if there would be optional English.

Steps to Troubleshoot & Fix Help Issues

1. Fix Help Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Help: Restarting the app will resolve most errors.
  2. Update the Help App. Here is how:
    1. On Android goto PlayStore » Search for "Help" » Open Help for Vets Agrovet Market » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Help » click "UPDATE".
  3. Clear Help for Vets Agrovet Market app cache: Clearing cached data will force your app to retrieve the latest data directly from Help servers.
    1. On Android, goto Settings » Apps » Select "Help for Vets Agrovet Market" » click Storage » click "Clear Cache".
  4. Check Help app permissions. If any of these permissions required to use your device's features are disenabled, Help might not work.
  5. Uninstall and reinstall Help. If nothing else has worked, completely uninstall Help then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Help not working


2. Fix Help Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Help be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Help not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Help may not be able to connect to the Internet when running in the background.

Reported Issues

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