Published by Dr Lal PathLabs on May 30, 2023

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Why should I report an Issue with Dr Lal PathLabs - Blood Test?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dr Lal PathLabs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Dr Lal PathLabs - Blood Test

1. Choose from thousands of tests to suit all your diagnostic needs, & book lab tests from the comfort of your home at the best prices with Dr Lal PathLabs, you can make bookings for all your diagnostic needs.

2. Dr Lal Path Labs has a state-of-the-art National Reference Lab which is situated at Rohini (New Delhi), it houses the best professionals in the industry, delivering world-class diagnostic services round-the-clock.

3. From Blood Tests, Home Collection, Covid Tests, Sample Collection at home, Diabetes Tests, Thyroid Tests, Allergy Screening, Fever Package, and many more: we have it all covered for you.

4. Similar to the National Reference Lab, Dr Lal PathLabs has two more centers so that the whole country is covered proficiently, one is situated in the garden city of India, Bengaluru and the other one is situated in the city of Joy, Kolkata.

5. Providing holistic service with over 5000 tests to suit all your diagnostic needs.

6. Dr Lal PathLabs offers diagnostic health packages for your entire family.

7. Dr Lal PathLabs is India's leading and most trusted diagnostic healthcare app.

8. Operational 24x7 all three labs provide the best diagnostic services using the latest technology. 1.

9. Dr Lal PathLabs report turns around time is within 24 hours for the regular test and 4-5 days for International orders.

10. Slot Booking for hassle-free booking of appointment with time and date of your choice for the Phlebo to visit your home for sample collection. 3.

11. Diagnostic Labs are available in almost all the major cities of India.

Dr Lal PathLabs Customer Insights

1. Please test your application .....there is is so many technical glitches For sign in after put mobile number never send OTP #developer #tester Please resolve this issue ASAPOverall it is good, but the time taken for random blood glucose test report 7 hrs is too much.

2. Don't recommend it for cirical situations where you need test report urgently.Your website doesn't work properly.

3. Such a nightmareEverything else, except many times, one is not able to book combination of tests on app, so one has to book on phone, which makes app slightly less reliable for saving time.The app forgets my credentials every time, thus every time login is required.

4. There should be facility to merge and update the info by the user also.Login in this application is a big challenge after make a account.

5. The app asks for so much private info to download a simple report.

6. Usually in other labs like metropolis it takes 2-3 hours max, Dr LAL has to improve in this aspect.App is not working properly, results and old result records are not showing, results can though be downloaded separately.

7. Then I have issue with the app that even registering with correct date of birth, it shows wrong date of birth and don't let me change to correct one.

8. Calling customer care also didn't change it and chat inside is some automated chat that doesn't solve anything.

9. can you not just send me the pdf of the report? also, the timer for otp is too short.Very slow and poor service.

10. The app is intrusive, after login it shows a pop up for consent and even if you say no, it shows the list of cities.

11. So, I was forced to download the app to get the report.

Steps to Troubleshoot & Fix Dr Lal PathLabs Issues

1. Fix Dr Lal PathLabs Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Dr Lal PathLabs: Restarting the app will resolve most errors.
  2. Update the Dr Lal PathLabs App. Here is how:
    1. On Android goto PlayStore » Search for "Dr Lal PathLabs" » Open Dr Lal PathLabs - Blood Test » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dr Lal PathLabs » click "UPDATE".
  3. Clear Dr Lal PathLabs - Blood Test app cache: Clearing cached data will force your app to retrieve the latest data directly from Dr Lal PathLabs servers.
    1. On Android, goto Settings » Apps » Select "Dr Lal PathLabs - Blood Test" » click Storage » click "Clear Cache".
  4. Check Dr Lal PathLabs app permissions. If any of these permissions required to use your device's features are disenabled, Dr Lal PathLabs might not work.
  5. Uninstall and reinstall Dr Lal PathLabs. If nothing else has worked, completely uninstall Dr Lal PathLabs then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dr Lal PathLabs not working

2. Fix Dr Lal PathLabs Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Dr Lal PathLabs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dr Lal PathLabs not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dr Lal PathLabs may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Because every time I try to log in it says" your profile not in active state"

    — by Deo Raj Singh 5 months ago

  • Please delete my report and account

    — by Isha sharma 1 year ago