Published by Albertsons Companies, Inc.

Report an issue with Randalls Delivery & Pick Up.
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Why should I report an Issue with Randalls Delivery & Pick Up?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Albertsons Companies, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Randalls Delivery & Pick Up Customer Insights

1. But I spent over an hour to register, choose items (and only after choosing something, you find unavailable!), then trying both pickup and delivery, even at two different Randall stores, NOTHING available for the entire upcoming week.

2. 😀Does not link to My list which included items I saved from the weekly ad along with items from Just 4 you even though I was signed in! Very frustrated.You have changed to apple and if you do not own an apple phone or iPad.

3. They clearly are clueless to the fact that they have competition!Cannot schedule ANY pickup or delivery! (as of week of March 22, 2020, corona virus issue.

4. A HUGE WASTE OF TIME! I spent an HOUR trying to add their app to my phone.

5. They have great deals and coupons.I can only find delivery and pick up not in store app.

6. Rejected 3 emails 3 times each "Password doesn't match", tried to create an account, it was blocked! I'm DONE! I have spent my last dime in their stores.

7. Making a list on my computer doesn't come up on my phone.Excellent shopping service.

8. Pretty convenient for them to shop, bag and bring to your curbside pickup for $4 (or deliver for $14)Great time saver.

9. I could not tell how to order by the pound (if you choose 3 does that mean 3 onions or 3 lbs of onions? and their calculation for price did not show accurately for by the pound.

10. Clicking on weekly ad does not bring up add to list I must search.

11. I understand our public health emergency, but they should post up front that you are wasting your time.

Steps to Troubleshoot & Fix Randalls Delivery & Pick Up Issues

1. Fix Randalls Delivery & Pick Up Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Randalls Delivery & Pick Up: Restarting the app will resolve most errors.
  2. Update the Randalls Delivery & Pick Up App. Here is how:
    1. On Android goto PlayStore » Search for "Randalls Delivery & Pick Up" » Open Randalls Delivery & Pick Up » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Randalls Delivery & Pick Up » click "UPDATE".
  3. Clear Randalls Delivery & Pick Up app cache: Clearing cached data will force your app to retrieve the latest data directly from Randalls Delivery & Pick Up servers.
    1. On Android, goto Settings » Apps » Select "Randalls Delivery & Pick Up" » click Storage » click "Clear Cache".
  4. Check Randalls Delivery & Pick Up app permissions. If any of these permissions required to use your device's features are disenabled, Randalls Delivery & Pick Up might not work.
  5. Uninstall and reinstall Randalls Delivery & Pick Up. If nothing else has worked, completely uninstall Randalls Delivery & Pick Up then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Randalls Delivery & Pick Up not working


2. Fix Randalls Delivery & Pick Up Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Randalls Delivery & Pick Up be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Randalls Delivery & Pick Up not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Randalls Delivery & Pick Up may not be able to connect to the Internet when running in the background.

Reported Issues