Published by Prosper Marketplace, Inc. on Jul 18, 2024

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Why should I report an Issue with Prosper: Personal Loans?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prosper Marketplace, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Prosper: Personal Loans image 1 contact Prosper: Personal Loans image 2

About Prosper: Personal Loans

1. Access fixed rate, low interest personal loans from $2,000 to $50,000. • Annual Percentage Rate (APR) ranges from 8. 99% to 35. • Application got interrupted? Already a borrower?

2. Forget passwords & boost security. (1)For example, a three-year $10,000 personal loan would have an interest rate of 9. 38% and a 9. 99% origination fee for an annual percentage rate (APR) of 16. 74% APR.

3. Explore new personal loan options or manage your existing loan through the Prosper: Personal Loans App. New to Prosper?

4. Take two minutes to estimate your personal loan amount, interest rates, and monthly payments all without sharing your phone # or email. Like what you see?

5. Eligibility for personal loans is not guaranteed, and requires that a sufficient number of investors commit funds to your account and that you meet credit and other conditions.

6. Submit your application in less than 5 minutes through the Prosper: Personal Loans App, and get ready for next-day funding(in as little as one business day if you meet required conditions).

7. Manage your personal loan with ease from anywhere through the Prosper: Personal Loans App.

8. A five-year $10,000 personal loan would have an interest rate of 11. 14% and a 9. 99% origination fee with a 15. 84% APR.

9. Personal loan APRs through Prosper range from 8. 99% to 35. 99%, with the lowest rates for the most creditworthy borrowers.

10. Eligibility for personal loans up to $50,000 depends on the information provided by the applicant in the application form.

11. Since then, we've facilitated over $19 billion in personal loans to more than one million people.

Prosper Customer Insights

1. No matter how much you make and minimum payments are extra payments they structure it out so that you pay all the interest that you would have paid over the life of the loan first out of every payment.

2. Ridiculous.. I've looked around and most loan places still offer payment deferment even after 3 months of on time payments.

3. My credit was not the best, and my Prosper rating was low, but unlike a bank that says no, or gives a criminal APR, Prosper investors took me right away, and I have a very fair APR for debt consolidation.When I needed a hand-up, rather than a hand-out; Prosper was there for me! Thank you, Prosper, for helping me achieve financial stability.Super fast.

4. highly recommend.was very helpful in getting me a loan wasn't under any pressure and it was fast and convenient would be the only loan company i deal with in the future have a customer for life and would definitely recommend them.

5. Interest rate might be higher, but you will get your payment fast, but don't forget to pay on time as well.fast easy approval and low interest rate.

6. Very good finance company, i've worked with Proper multiple times.Best loan giver ever.

7. Do not ever get a loan here.I've Been with this company since 2018.

8. Terrible personal loan company.

9. I'll be going else where after this if I need another loan.Very satisfied.

10. If you get a loan from them you WILL pay it off slower than other loan companies.

11. STROUDVery quick, easy process applying.

Steps to Troubleshoot & Fix Prosper Issues

1. Fix Prosper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Prosper: Restarting the app will resolve most errors.
  2. Update the Prosper App. Here is how:
    1. On Android goto PlayStore » Search for "Prosper" » Open Prosper: Personal Loans » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Prosper » click "UPDATE".
  3. Clear Prosper: Personal Loans app cache: Clearing cached data will force your app to retrieve the latest data directly from Prosper servers.
    1. On Android, goto Settings » Apps » Select "Prosper: Personal Loans" » click Storage » click "Clear Cache".
  4. Check Prosper app permissions. If any of these permissions required to use your device's features are disenabled, Prosper might not work.
  5. Uninstall and reinstall Prosper. If nothing else has worked, completely uninstall Prosper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Prosper not working


2. Fix Prosper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Prosper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Prosper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Prosper may not be able to connect to the Internet when running in the background.

Reported Issues