Contact Empower Personal Dashboard Customer Service

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1. Also, budgeting is more than cash flow.I am getting tired of the sync issues, constantly fighting with having to reconnect my account for one reason or another.

2. Banking connection has been worsen to the point that if you don't manually fix frequently it's most likely not accurate.Overall I love this app and the data it provides - it is extremely helpful and useful!! Some room for improvement would be having an option within the app to leave feedback or contact customer support.

3. Now it started to categorize my connected accounts' transfer as expense/income, which makes cash flow and budgeting completely unusable without a lot of manual adjustment.

4. The biggest annoyance is that I keep having to provide two factors authorization for several of my accounts which really is annoying and makes it so I can't just do a quick pop in because it takes several minutes just to refresh everything and get the new codes entered.

5. It's hard to rely on teh app when it shows my account went up $200K this year when it lost track of an account for some months last year and decided it was money I "made" when it finally was able to sync again.

6. Also, I would love the option to change categories of transactions while they're still pending.Can you add the ability to have the Net Worth page show first when you open the app rather than the Notifications page? The Notifications page is useless.

7. The app is useful, but I think they still have to improve in some areas.I have been relying on it to track my cash flow and assets for a few years.

8. I want to see purchases as they are made but I have to log in to refresh it and then we have the whole previous issueOverall great! Budgeting and transactions are loading.

9. You also cannot train the program to automatically categorize transactions, so if you really want to keep things organized, it ends up being a lot of hands-on involvement.

10. It is not intuitive to change the category that purchases are automatically labeled as, and it isn't easy to customize a budget and set spending limits on different categories.It's good until it's not.

11. I may have to downgrade to 3 starsThis is the best financial app I've found, hands down! With the others I've used (e.g., quicken, mint, etc.) it seems like the account import functionality is always floundering.

1. Fix Empower Personal Dashboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Empower Personal Dashboard: Restarting the app will resolve most errors.
2. Update the Empower Personal Dashboard App. Here is how:
   1. On Android goto PlayStore » Search for "Empower Personal Dashboard" » Open Empower Personal Dashboard™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Empower Personal Dashboard » click "UPDATE".
3. Clear Empower Personal Dashboard™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Empower Personal Dashboard servers.
   1. On Android, goto Settings » Apps » Select "Empower Personal Dashboard™" » click Storage » click "Clear Cache".
4. Check Empower Personal Dashboard app permissions. If any of these permissions required to use your device's features are disenabled, Empower Personal Dashboard might not work.
5. Uninstall and reinstall Empower Personal Dashboard. If nothing else has worked, completely uninstall Empower Personal Dashboard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Empower Personal Dashboard not working

2. Fix Empower Personal Dashboard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Empower Personal Dashboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Empower Personal Dashboard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Empower Personal Dashboard may not be able to connect to the Internet when running in the background.