Published by Prodege on Oct 31, 2024

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Why should I report an Issue with SB Answer - Surveys that Pay?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prodege to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SB Answer - Surveys that Pay image 1 contact SB Answer - Surveys that Pay image 2

About SB Answer - Surveys that Pay

1. Earn FREE gift cards faster by taking surveys with the SB Answer app.

2. SB Answer enables you to earn points called "SB" for answering surveys and for giving your feedback on local shopping visits.

3. Over 18 million members have already redeemed their SB for over $150 million in free gift cards!

4. For more gift cards and ways to earn, visit Swagbucks. com at a desktop near you.

5. Then redeem your SB for $3 - $25 gift cards for Amazon, PayPal, Target, Walmart, and Starbucks.

6. The SB Answer app is the perfect way to extend your earning opportunities wherever you go.

7. Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.

SB Answer Customer Insights

1. Most receipts are either 'wrong store' or 'duplicate', both of which are BS done to avoid giving you credit.A lot of the surveys I try and take, usually don't let me through, they load, load, load, but then it goes back to the home screen saying how it apologizes for any inconvenience and awards me 1 SB for wasting my time (in other words more or less), but other than that, when I do get in to a survey and complete it, it actually does award me for what it says it is going to award me with.

2. You can't actually send a help request, nor does it let to change your password when you go in to do that... RIDICULOUS!! Tried many different days, many different ways, finally gave up and uninstalled!!This app has loads of surveys to complete.

3. I do have to say this app IS better than the SB "official" app in regards to taking and completing surveys.This app has always been troubling and i always do my best to avoid it, but on the swago event, it is required to complete a survey.

4. I tried to 20 minute surveys for around 80 points and each ended with an error message and when I checked my usage I was not credited and it shows like I never took the surveys (I took screen shots of both error screens).

5. I could type more but google has a limit.Most surveys say they will take a certain amount of time for a certain amount of Swagbucks.

6. It does a great job of showing me what surveys are available, as well as, keeping track of the Swagbucks I have earned and how I can redeem them.

7. Don't waste your time and don't bother downloading.It is not worth even trying to do surveys in this.

8. It is not spyware even if your anti-virus/anti-maleware programs state it is, it's just unknown to the developers of the anti-virus/maleware program.The surveys can be pretty rewarding.

9. not enough time, but it does seem easier and faster than applying through the browser, but I don't like having a bunch of apps on my tablet.

10. You're better off completing surveys on the mobile browser than using this app.

11. Various time to complete, various reward values, and various topics.

Steps to Troubleshoot & Fix SB Answer Issues

1. Fix SB Answer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SB Answer: Restarting the app will resolve most errors.
  2. Update the SB Answer App. Here is how:
    1. On Android goto PlayStore » Search for "SB Answer" » Open SB Answer - Surveys that Pay » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SB Answer » click "UPDATE".
  3. Clear SB Answer - Surveys that Pay app cache: Clearing cached data will force your app to retrieve the latest data directly from SB Answer servers.
    1. On Android, goto Settings » Apps » Select "SB Answer - Surveys that Pay" » click Storage » click "Clear Cache".
  4. Check SB Answer app permissions. If any of these permissions required to use your device's features are disenabled, SB Answer might not work.
  5. Uninstall and reinstall SB Answer. If nothing else has worked, completely uninstall SB Answer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SB Answer not working


2. Fix SB Answer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SB Answer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SB Answer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SB Answer may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • As per my request please do delete my data and account which was recently used to test your app

    — by Unknown 3 years ago