Published by Garden Answers

Report an issue with GardenAnswers Plant Identifier.
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Why should I report an Issue with GardenAnswers Plant Identifier?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Garden Answers to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GardenAnswers Plant Identifier Customer Insights

1. So frustrating.I down loaded this app based on some reviews/ratings! However, i have found this "Not to be user frinedly"! I take my picture then it doesnt give you any options! I just have to start tapping stuff! it needs to give u a place either right b4 picture or right after to put in a generalized, drop down arrow, discription of whet ur looking for! i.e. Shrub, Tree, Flowers, no flowers, leaf color - as dark green, lite green, purple..etc! Gives to many irrelavent options 1st thing!Update: Paid $1.99 to get a plant ID.

2. Still nothing.Despite the designers insisting that users needn't log in with an email address or a Facebook account in order to use this app, I can find no way to bypass the opening screen requesting this information.

3. (HTC U11 running Android 9).I paid a horticulturist to find out a flower that I couldn't find in the ap and they 100% found it and told me ALL about it!!! Separately, it's pretty annoying when I open the app and it tries to get me to click on an ad, but when I press "no," it exits me out of the app instead of continuing forward.

4. You can send more photos, though, so I sent a square crop of the bottom and a square crop of the top so the viewer will see the whole plant.

5. I dislike that there is no way to narrow the search such as location, so I was getting answers from the cool, wet climates for a plant in Phoenix., AZ.

6. Next step was to enter my name and email address and a verification code would be sent to me in a few seconds.

7. I give it a "meh".I liked the description of the app so I ordered the full version at $3.99. I have a plant picture that I wanted the app to ID.

8. I knew the plant was an heirloom poppy (Papaver) but have not gotten a positive ID for the species.

9. The 'selection' allows only a square so you are out of luck with a taller, slender, plant.

10. Now it has the most useless "premium" feature that means that all you can do as a free user is to look at ads.

11. Lastly, there is no way to narrow the feature, such as " -toothed " -- it kept recommending pictures of toothed leaved plants which were way off base.

Steps to Troubleshoot & Fix GardenAnswers Plant Identifier Issues

1. Fix GardenAnswers Plant Identifier Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GardenAnswers Plant Identifier: Restarting the app will resolve most errors.
  2. Update the GardenAnswers Plant Identifier App. Here is how:
    1. On Android goto PlayStore » Search for "GardenAnswers Plant Identifier" » Open GardenAnswers Plant Identifier » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GardenAnswers Plant Identifier » click "UPDATE".
  3. Clear GardenAnswers Plant Identifier app cache: Clearing cached data will force your app to retrieve the latest data directly from GardenAnswers Plant Identifier servers.
    1. On Android, goto Settings » Apps » Select "GardenAnswers Plant Identifier" » click Storage » click "Clear Cache".
  4. Check GardenAnswers Plant Identifier app permissions. If any of these permissions required to use your device's features are disenabled, GardenAnswers Plant Identifier might not work.
  5. Uninstall and reinstall GardenAnswers Plant Identifier. If nothing else has worked, completely uninstall GardenAnswers Plant Identifier then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GardenAnswers Plant Identifier not working


2. Fix GardenAnswers Plant Identifier Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GardenAnswers Plant Identifier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GardenAnswers Plant Identifier not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GardenAnswers Plant Identifier may not be able to connect to the Internet when running in the background.

Reported Issues