Published by curiouscatapp.com on Oct 9, 2024

Report an issue with Curious Cat.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Curious Cat: Paid Surveys?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of curiouscatapp.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Curious Cat: Paid Surveys image 1 contact Curious Cat: Paid Surveys image 2

About Curious Cat: Paid Surveys

1. Visit our Help Center or contact help@curiouscatapp. ● The Accessibility Services permission is only requested if a user wishes to join the MAX research panel or the AMPD Digital Profiler. ● These opt-in market research panels (available in UK, Thailand, Malaysia, Singapore, Indonesia and Philippines) give eligible members the chance to participate in passive market research, where usage of online media streaming services is monitored via the use of Accessibility Services.

2. Instant cash out to Paypal. ● Get your money fast, with instant Paypal withdrawals from only 100 points (£1/$1. 27/AU$1. 97/€1. ● You choose how many paid surveys you want to answer - there’s no limit on how much money you can earn.

3. Questions about paid surveys, survey types and Paypal money cash out?

4. In countries where Paypal is not available, we offer alternative money withdrawal options. *Latest exchange rates used when you cash out. See curiouscatapp. com for more information.

5. Earn extra money taking paid surveys with Curious Cat.

6. You must be 16 or over to earn money taking paid surveys.

7. Paypal account required to cash out your money.

8. Users are paid a weekly reward for their continued participation without having to complete a survey. ● To deactivate the task and leave the study at any time, go to the ‘Progress’ tab in the Curious Cat app.

Curious Cat Customer Insights

1. It seems great at first, but after a few days you get little to no survey opportunities, and they take 20+ minutes to complete in the rare case that you actually get to complete it before getting "screened out." If you're looking for just extra pocket change, this is fine, but it is advertised to be so much moreGreat if your not screened out... which is likely, and time consuming.

2. There should be a better system ensuring that everyone who gets past the barrier of qualification for a survey can actually complete it.It started out good; there was a nice variety of surveys and I was able to get above 100 points pretty quickly.

3. Since my first cash-out, I haven't been able to complete a single survey and have only acquired 8 pity points.

4. No major problems to speak of except for the fact that surveys say 5 or 10 minutes but then changes to 25-30 which if I click on a short one it's because that's all the time I have so they really need to fix that.

5. UPDATE: Uninstalling because I'm getting through the entire survey and then screened out, before I can earn points.

6. It's been a huge waste of time.In the past hour I've done five surveys and all of them have failed because of technical issues.

7. The biggest issue is when I finish a survey and /the survey itself confirms that it is completed (and I was not screened out)/ but curious cat does not register it.

8. It can be pretty distressing to spend about thirty minutes getting screened out of every survey you try.

9. However it's very frustrating how many times I'll be deep into a long survey and it tells me a quota limit has been reached and they don't need mine anymore.

10. When I exit I mark it as broken but in only a few days having the app it had happened about 5 times for surveys that were 10+ minutes long.

11. #3 Trying to contact customer service is not an option, they never get back to you.This app has a nice interface and I like the pay conversion (they start out in pounds so if you're in US you actually get a bit more money than if points went straight to dollars).

Steps to Troubleshoot & Fix Curious Cat Issues

1. Fix Curious Cat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Curious Cat: Restarting the app will resolve most errors.
  2. Update the Curious Cat App. Here is how:
    1. On Android goto PlayStore » Search for "Curious Cat" » Open Curious Cat: Paid Surveys » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Curious Cat » click "UPDATE".
  3. Clear Curious Cat: Paid Surveys app cache: Clearing cached data will force your app to retrieve the latest data directly from Curious Cat servers.
    1. On Android, goto Settings » Apps » Select "Curious Cat: Paid Surveys" » click Storage » click "Clear Cache".
  4. Check Curious Cat app permissions. If any of these permissions required to use your device's features are disenabled, Curious Cat might not work.
  5. Uninstall and reinstall Curious Cat. If nothing else has worked, completely uninstall Curious Cat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Curious Cat not working


2. Fix Curious Cat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Curious Cat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Curious Cat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Curious Cat may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Can you please delete my curious cat account

    — by Nimesh Vekaria 2 years ago

  • I would like my account to be deleted, thank you.

    — by Emily 2 years ago

  • I request to delete my account

    — by Angelyn 3 years ago

  • I formally request to delete my account and this includes removing all the data collected by the application. Under CCPA, California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

    — by Jonesa Myrrh C. Aranas 3 years ago

  • Been busy and didn't have time

    — by Nissa Az Zahraa 3 years ago