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Why should I report an Issue with Eureka: Earn money for surveys?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Eureka Surveys to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Eureka: Earn money for surveys
1. If you earn with Swagbucks, Poll Pay, Attapoll, Survey Junkie, Surveys on the Go, Qmee, Zap, Fetch Rewards, Earnin, Ibotta, Mistplay, or Foap, give us a try!
2. Eureka Surveys members have earned over $24 million to date, and a staggering 80% of new members earn $5 sent to their PayPal within the first day of downloading.
3. Join the 4 million happy Eureka members and start making money today!
4. Turn your opinions into earnings immediately and receive your rewards via PayPal, Amazon Gift Cards, or choose from over 70+ gift cards.
5. We pride ourselves on our quick response times - most inquiries are addressed and resolved within just one business day because we value your time. Happy earning!
6. Also, don't miss out on free daily money just by taking part in our daily pay poll.
7. Sign up for free, and we'll start you off with $1 for your first survey.
8. We are the top rated money making app for a reason. 1. 2. 3.
9. With over 100,000 reviews, we are the most trusted money making app.
10. Every survey you complete pays you cash.
11. Looking to take surveys on desktop?
Eureka Customer Insights
1. There were a few times when the app led me to a survey that was part of a system of surveys that would bridge to another after "unfortunately, you are not eligible".They paid me, which is more than I can say for some survey apps, it was really quick, in minutes.
2. It's legit but time-consuming as well as not entirely valid, as several times, I answered a lot of questions and then it states "survey no longer available." There were several instances where the app listed one length of time for completion, but then led to a survey that listed even longer time.
3. Their client didn't confirm it.Upset that my app is constantly freezing, making it unable for me to complete any surveys efficiently, causing me to miss out on extra change.
4. I get through more then 98% of the survey, and suddenly... Poof! I get a grey screen error, or the screen freezes and when it comes back, the survey is gone and my account hasn't been paid.
5. The only reason it's only 4 stars is because of the frustration of, sometimes the surveys don't register I've been on this app for three days and it has happened three times on day two.
6. I contacted support and they gave me about half the credit for one survey, I didn't write a ticket on the other two, because it's not worth the hassle.
7. so far no other issues, but I am new to the app so ill be back to update my review once I've successfully cashed out with no issues.One of the main problems i have with it is that there is not a way to distinguish surveys.
8. No automated response will change my mind either.There are way to many surveys that don't load up correctly, no explanation for why surveys are locked and how to unlock them.
9. Edit:since after the new years there have been an influx of surveys and most surveys are just better taken through desktop than mobile.
10. one irritating flaw is when typing in the designated box to give my survey answer, the app will not conform to the keyboard settings that I have in place on my phone.
11. 🤷I gave two stars because it does pay, but it always declined my surveys right at the end so that they only have to pay 2¢ instead of the advertised amount.
Steps to Troubleshoot & Fix Eureka Issues
1. Fix Eureka Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Eureka: Restarting the app will resolve most errors.
- Update the Eureka App. Here is how:
- On Android goto PlayStore » Search for "Eureka" » Open Eureka: Earn money for surveys » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Eureka » click "UPDATE".
- Clear Eureka: Earn money for surveys app cache: Clearing cached data will force your app to retrieve the latest data directly from Eureka servers.
- On Android, goto Settings » Apps » Select "Eureka: Earn money for surveys" » click Storage » click "Clear Cache".
- Check Eureka app permissions. If any of these permissions required to use your device's features are disenabled, Eureka might not work.
- Uninstall and reinstall Eureka. If nothing else has worked, completely uninstall Eureka then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Eureka not working
2. Fix Eureka Server issues & Internet Connection
- Check network connection: An unstable Internet will make Eureka be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Eureka not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Eureka may not be able to connect to the Internet when running in the background.
Reported Issues
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bonjour jai reussi avoir 4€ maitenant je veux retirer pour mettre dans mon comte paypal mais sa ne veux pas marcher sa me dit de ressayer e que jai fait il on ds de contacter le suport don voila
— by Maurice Stamm 11 months ago -
bonjour jai reussi avoir 4€ maitenant je veux retirer pour mettre dans mon comte paypal mais sa ne veux pas marcher sa me dit de ressayer e que jai fait il on ds de contacter le suport don voila
— by Maurice Stamm 11 months ago -
TO whom it may concern, I cash out the sum of $9.05 to my PayPal on 12/26/23. I have not received my payment. I've sent numerous emails on the app support up to this day and haven't received no response. I've been a customer since June of 2023. I rely on this payment, it's what I use to purchase necessities for my home. Please look into this matter for I need my payment a.s.a.p.
Thank you for your time.
Tomas Ordonez
tomasordonez92405@redacted— by Tomas Ordonez 11 months ago -
App seems to be locked, daily poll is all that works
— by Gary L. Jasper 1 year ago -
Paypment not received
— by TyShareca Porter 1 year ago -
I can’t submit my order for the visa gift card becuase I can’t get the verification code please fix
— by Jordhan 1 year ago -
Hi to whom it may concern I David price I'm trying to cash out 10.05 onto PayPal account and it's giving me a problem my email is davidpricegod1@redacted can you please help me out thank you and this is for the survey app
— by David Price 2 years ago -
I recently did a payout and for some reason it sent it to a PayPal account I didn’t enter (and I don’t think even exists). I have had previous payouts so I do not know why it all of a sudden defaults to a random account I didn’t enter. How do I get appropriately paid for my work in the correct PayPal account?
— by Janelle 2 years ago -
So i completed a survey literally on the survey it said I was done but when I submitted my answers it said that the survey was declined by the researcher?
— by Hafsa 2 years ago -
I have sent you so many emails it’s crazy I cashed out in 7/25/22 to my bank I have not received any payment as of this morning 8:4/22 please help me
— by Ruth Donner 2 years ago -
I cashed out on 7/25/22 i still do not have my funds. I have repeatedly asked for assistance but I have not received any. Please look into this and let me know something asap
— by Ruth Donner 2 years ago -
I cashed out my balance on 7/25;/3022 was of today I have not received my cash. I.was supposed to be rewarded $25.11. Please track my funds and let me know where they are
— by Ruth Donner 2 years ago -
I can’t liog into my account. I am not able to take any surveys. Please advise what I should do
— by Ruth Donner 2 years ago -
The Eureka app try to misspell my email address on purpose whenever I was cashing out $10. I did not cash out but it will not let me correct the email address. I know I entered the email address correctly because I got an email in my mailbox from Eureka. Now I would like to know why my email address was purposely changed so that I could go ahead and send it to an invalid email and never received my money? Fortunately I caught it and seen it before I submitted anything but I think this is lousy in a cheap scam
— by Kyle 2 years ago -
First I was doing surveys as usual then all the surveys disappeared and they only started showing one specific survey. It duplicated and I couldn’t get it off the list then later it logs me out the app and I CANT LOG BACK IN ! I want my $9.21 back…
— by Davon 2 years ago -
I cashed out at 12:09 on Thursday 6/9/22. Upon looking up my PayPal account I notice their was no money put towards my card. I received an email saying a Transaction ID 7NA15025PE8391903#. The amount to be deposited is $10.02. My last four of my card is 9014. Please compare this info with what you have and please get back InTouch so this issue can be dissolved
— by Anita Reid 2 years ago -
I was doing a survey and had to leave it for a bit. When I reopened the app it asked me to sign up or login I couldn’t do either. I deleted the app and tried again. I didn’t have any luck. Is it possible for you to advise me on what to do. Thank you for your time.
— by Jackqulyn Jordan 2 years ago -
They said that it takes 2-4 business days to send the money, I've been waiting and it's been 5 days since I received the email, Until now I still didn't get the money. I surely sent it to the right email and right card, but I don't know what's taking so long.
— by Mikey Pasagui 2 years ago -
I cant log into my account this is the 2nd day. At first they said it was because I used the magic link to much. Stupid... Now they dont know. I just want my $25. I can't log in so I can't cash out... Help please
— by Jessie Janelle Black 2 years ago -
I have took a 12 cent survey like I literally took the whole thing and as I was done with the survey I didn't get my reward!! And everytime I click on a available surveys sometimes it just freezes on a plain white screen like what's up with that?? Please fix it and then sometimes whenever a survey is available I click on it for me to take but the whole survey just closes afterwards like if a survey is not really available why even show it?? Please get that fixed too!! I'm taking these whole surveys and is not getting my rewards for some of them please get that fix and oh sometimes whenever I'm in a middle of a survey sometimes it'll just freeze while I'm in the middle of the survey please get that fixed too you guys needs some fixing to do on this ass ASAP!!
— by Stella Sullivan 2 years ago -
I sent my cash out to the wrong email I need help asap !
— by Rafael 2 years ago -
I need help singing in
— by Jad 2 years ago -
My login link wont come through to my email address
— by Michael Stanford 2 years ago -
Because
— by Leslie 3 years ago -
15
— by Frances R Owen 3 years ago -
la tujad astitlaeat alraay eindi
— by Lijo 3 years ago -
I sent a payment from eureka to my Paypal and didn't get it and need it right away
— by Nicole Schwartz 3 years ago -
My email was typed in wrong
— by Angelita Smith 3 years ago -
I’m trying to see where my money went
— by Ashley Phillips 3 years ago -
HI. MY NAME IS JOSHUA. I AM HAVING AN ISSUE WITH LOGGING BACK INTO MY ACCOUNT WITH EUREKA SURVEYS. PLEASE HELP.
— by Joshua 3 years ago -
I cashed out $10.00 plus change and I haven’t received my payment yet it was under the email address of robertgary812@redacted and I don’t know way but I also cashed out $40.00 and change and it cashed out right away in minutes under the same email I have since signed up with my other email and everything is fine so far my other email is robertgary6536@redacted
— by Robert Gary 3 years ago -
I cashed out $10.00 plus change and I haven’t received my payment yet it was under the email address of robertgary812@redacted and I don’t know way but I also cashed out $40.00 and change and it cashed out right away in minutes under the same email I have since signed up with my other email and everything is fine so far
— by Robert Gary 3 years ago -
I didn't get compensated the last three times I was supposed to on eureka
— by Jennifer James 3 years ago -
No longer wanting to use the app, and I want it gone.
— by jjk90 3 years ago -
I didn't receive my money for my last 3 surveys
— by Paul Lyttle 3 years ago -
I cashed out four days ago and it still hasn’t hit my bank account
— by Karolina Taylor 3 years ago
