Contact Fonepay App Customer Service

Why should I report an Issue with Fonepay App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of F1soft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Stack your rewards by making payments through Fonepay and redeem the collected reward points at your favorite merchants.

2. Send money to your friends and families through saved contacts by using mobile number or account details, using Fonepay Direct.

3. Store all your accounts and wallets and make safe and seamless payments - all with Fonepay App.

4. You can also make Offline Payments using FoneTAG (Fonepay Tap and Go) or Customer Presented QR from the App - making your payment easy and seamless.

5. Make easy and seamless payments at your favorite merchant spots by Scanning QR code.

6. All your points are already saved if you’re a user of Fonepay Services.

7. Get exclusive discounts and offers in Airlines, Beauty and Fashion, Clothing and Accessories, Entertainment, Events, Food and Dining, Travel & Tours, and many more.

8. Download and signup for Fonepay App in a few minutes and get access to all the new features.

9. Get easy access to your funds directly from the Fonepay App.

10. With the new Fonepay App, you can now SPEND, EARN AND SAVE your money.

11. Earn even more rewards with the Fonepay App!

1. It give error message as full name is incorrect.Such a bad functioning app, when im trying to register a new acc, i added the nunber, it said "we havr send otp to your phone no." and i got it too but there's no any place to write the otp Such a crazy thingAfter login , it request for finger print enable but no any response of thumb mark .

2. Its irritating .Fantastic ! Its running perfect after the updated version of this app !! I m having fun using this app ! Fonepay points are updating when I scan and pay , and the beautiful thing is I can redeem those points for best offers running in the app with discounted price or even at free of cost !!When I try to enable my finger print .the app is automatically getting back .

3. NOT TRUST WORTHY AND TOTAL TIME WASTEPreviously we can transfer fund by ourself and can see the statment of amount receipt and transfer to bank account.

4. It has created so much difficulty in business transactions because some of the transaction previously succeded now it says unknown behaviour, failed to establish connection and that amount is still in hold.

5. Even the customer handling department is always busy when you need them, we at least have to call more than 20times for them to receive our call.There is one problem and it makes me angry everytime I open the app.

6. Why is it so?? What about the amount spent which is more than x hundred rupees?I am not able to connect to my esewa and bank account.

7. And when the product are on sale after the countdown stops, they automatically become unavailable (out of stock) , not one time but always.

8. Why is this happening?It has been almost a month, and now the order has been cleared from the order list without refund or delivery of the ordered item.

9. Sometimes I even have to send money 2 to 3 times due to is glitch or disturbance in the messages because of which I have to visit bank multiple times to claim my own money.

10. It's been almost a month that I redeemed an offer for which they promised they would give a confirmation call by 2 days.

11. has become worst, difficult to use, problem in fund transfer.

1. Fix Fonepay App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fonepay App: Restarting the app will resolve most errors.
2. Update the Fonepay App App. Here is how:
   1. On Android goto PlayStore » Search for "Fonepay App" » Open Fonepay App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fonepay App » click "UPDATE".
3. Clear Fonepay App app cache: Clearing cached data will force your app to retrieve the latest data directly from Fonepay App servers.
   1. On Android, goto Settings » Apps » Select "Fonepay App" » click Storage » click "Clear Cache".
4. Check Fonepay App app permissions. If any of these permissions required to use your device's features are disenabled, Fonepay App might not work.
5. Uninstall and reinstall Fonepay App. If nothing else has worked, completely uninstall Fonepay App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fonepay App not working

2. Fix Fonepay App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fonepay App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fonepay App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fonepay App may not be able to connect to the Internet when running in the background.