Published by Prodege on Nov 8, 2024

Report an issue with Swagbucks Play Games + Surveys.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Swagbucks Play Games + Surveys?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prodege to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Swagbucks Play Games + Surveys image 1 contact Swagbucks Play Games + Surveys image 2

About Swagbucks Play Games + Surveys

1. Swagbucks uses the Accessibility Service to check for retailer domains while you're browsing to let you know when and where you can get cash back while shopping online in your favorite browser. **Members must "Activate" Bonus in the Swag Ups section of your account.

2. Redeem your Swagbucks rewards for PayPal cash or free gift cards at Amazon, Apple, Target, Mastercard, AmEx, Walmart, Starbucks, Uber, and more.

3. Score money saving deals with cash back shopping at your favorite stores like Amazon, Walmart, Kohls, Macys, Booking. com, Hotels. com, The Home Depot, Lowes, Best Buy, and more.

4. Cash out your rewards for free gift card values starting at just $1 or save up and make money with $250 PayPal deposits.

5. Shop at your favorite merchant through Swagbucks to get 1% to 80% Cash Back on every purchase by shopping in-store or online.

6. Swagbucks is the Money Making App for you with over 10,000 Free Gift Cards redeemed by our members every day!

7. Whether you're reviewing upcoming super bowl ads, sharing political beliefs, testing new products, being a mystery shopper or helping a company decide on a new slogan, your opinion is worth something on the Swagbucks App.

8. Swagbucks is the place for paid surveys with easy, fun quizzes and great payouts on every survey completed.

9. Get paid cash for every grocery receipt you scan, plus get exclusive coupons and cash back in the app when you pick up everyday items at the grocery store.

10. The Swagbucks App allows you to get paid for giving your opinion and make money on the go or at home with your phone.

11. Complete paid surveys to earn rewards and get free gift cards*.

Swagbucks Play Games + Surveys Customer Insights

1. I love playing games but the length & how long you have to get to some of the levels to complete is horrible.I started out leaving a 1 star review but it has improved and I'm a little happier with them.

2. Also some of the shopping pages still have bugs and won't let me edit my shipping address.Update 4/22/23 The missing SB was never solved and my account got deactivated after leaving negative review.

3. I understand surveys have to be created but it doesn't take nearly as much time as completing them, especially going through tons to see if you can complete.

4. I'm happy.This app is absolutely horrible! Every single time I submit a receipt the appropriate credit for offers is missing.

5. My credits have been coming through and I have been able to redeem a couple of gift cards with my swagbucks earned from every day purchases.

6. Contacting customer support using the form is a nightmare since it asks for an "image" but it won't work when using a mobile device.

7. I learn about a lot of things I had no idea about! But I REALLY feel like they could have more trivias other than having them onve a day!🫤My overall experience hasn't been that great.

8. However, in the past week the games I download through Swagbucks freeze or crash in the middle of the game or after I've completed a level.

9. Payout has been consistent, though I do wish points from big offers [like games] would add to my balance sooner.

10. Maybe in 10 days, when they finally respond to my inquiry and this is resolved, the score will change, but my trust has been eroded.It's ok but it could be much better.

11. Attempt a survey task is one of them! I couldn't get my SB credits no matter how many surveys I attempted.

Steps to Troubleshoot & Fix Swagbucks Play Games + Surveys Issues

1. Fix Swagbucks Play Games + Surveys Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Swagbucks Play Games + Surveys: Restarting the app will resolve most errors.
  2. Update the Swagbucks Play Games + Surveys App. Here is how:
    1. On Android goto PlayStore » Search for "Swagbucks Play Games + Surveys" » Open Swagbucks Play Games + Surveys » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Swagbucks Play Games + Surveys » click "UPDATE".
  3. Clear Swagbucks Play Games + Surveys app cache: Clearing cached data will force your app to retrieve the latest data directly from Swagbucks Play Games + Surveys servers.
    1. On Android, goto Settings » Apps » Select "Swagbucks Play Games + Surveys" » click Storage » click "Clear Cache".
  4. Check Swagbucks Play Games + Surveys app permissions. If any of these permissions required to use your device's features are disenabled, Swagbucks Play Games + Surveys might not work.
  5. Uninstall and reinstall Swagbucks Play Games + Surveys. If nothing else has worked, completely uninstall Swagbucks Play Games + Surveys then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Swagbucks Play Games + Surveys not working


2. Fix Swagbucks Play Games + Surveys Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Swagbucks Play Games + Surveys be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Swagbucks Play Games + Surveys not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Swagbucks Play Games + Surveys may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello, i tried using the gift card I received to purchase something online but the payment didn’t go through and the card got declined.

    — by Isabel Cruz 2 years ago

  • Hi,i havent received my 5 PayPal rewards,thanks for your attention

    — by María Hernández 2 years ago

  • I didnt have receive my 5 PayPal reward

    — by María Hernández 2 years ago

  • I havent already been payed from my last swagbuck 5 PayPal money,thanks for your attention

    — by María Hernández 2 years ago

  • I still havent in my PayPal the 5 payment since the 15 April and hoy didnt have email me for give me an explanation

    — by María Hernández 2 years ago

  • I havent already been payed from my swagbuck my 5 PayPal money since the 15 April,thanks for your attention

    — by María Hernández 2 years ago