Contact Telehealth Network Customer Service

Why should I report an Issue with Telehealth Network?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Prime Healthcare to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Having a live chat with a doctor doesn’t get easier than this, Telehealth Network Application is simple, quick and efficient.

2. Application offers Face to Face Video and Audio consultation for follow up appointments of Prime Healthcare.

3. Telehealth Network App provides online medical consultations.

4. Simply login and find all your appointments in one place.

1. It just spins and spins.....Having many error, saying "enter correct email and pass word" talk about confused.I am currently trying to log in for my appointment with Saint Mary's Medical Group and I can't get on?? It won't even allow me to change my password or receive an OTP? Help? I have now missed my appointment...this is ridiculous.Unable to install it on my tablet, only on my phone.

2. Mary's Medical, Reno NV Told to download this app onto an android phone through Google Play Store.

3. Did this twice and I see no download There is no IT support for patients to speak directly to a tech and the people at the department are not able to help me and referred me out to corporate which in turn made a ticket to the IT at St.

4. I was on the appointment screen the entire time.

5. I was on the app the whole time from 15 minutes before appointment until about 20 minutes after.

6. Had a call from my doctor 2 minutes before appt time but there was no indication.

7. Mary's to call me back because they don't give phone numbers to patients.

8. Frustrating.I can't even download the app for my upcoming doctors appointment.

9. I see a screen that has two phones and the screen has a green button that says installed.

10. Our info matched, had OTP..nope.My computer says this program is installed.

11. What can I do to connect?I attempted to install the app before appointment and could not.

1. Fix Telehealth Network Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Telehealth Network: Restarting the app will resolve most errors.
2. Update the Telehealth Network App. Here is how:
   1. On Android goto PlayStore » Search for "Telehealth Network" » Open Telehealth Network » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Telehealth Network » click "UPDATE".
3. Clear Telehealth Network app cache: Clearing cached data will force your app to retrieve the latest data directly from Telehealth Network servers.
   1. On Android, goto Settings » Apps » Select "Telehealth Network" » click Storage » click "Clear Cache".
4. Check Telehealth Network app permissions. If any of these permissions required to use your device's features are disenabled, Telehealth Network might not work.
5. Uninstall and reinstall Telehealth Network. If nothing else has worked, completely uninstall Telehealth Network then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Telehealth Network not working

2. Fix Telehealth Network Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Telehealth Network be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Telehealth Network not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Telehealth Network may not be able to connect to the Internet when running in the background.