Contact Lemonaid Health app Customer Service

Why should I report an Issue with Lemonaid Health app: telehealth care & rx meds?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lemonaid Health (LMND Medical Group, Inc.) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Yet your test system says signal is great, sound is great, and voice works... But you don't test the video syswell I would like to use the app but all I get is a spinning blue circle saying please wait at every single step I've had to restart my phone at least half a dozen times and it still doesn't work even though I have full Wi-Fi connectivity like seriously what in the actual f***? UPDATE: called and was told that bluetooth interferes with connectivity - ok - turned off bluetooth - that seemed to work - THEN the app stalled out with no way to proceed as I was trying to input my CC info - what garbage - just another rush to market useless app from the graveyard of failed ideas that is Silicon Valley - maybe all of the homeless urine in San Francisco is interfering with their product - who knows - but I give this app -800/10.

2. Awesome concept, super efficient, exceptional value...5 stars all the away!This is the easiest way to be safely & correctly prescribed birth control we've ever found! Everyone's so nice, helpful, and thorough - and even if you're in a state where a video visit is necessary, it's easy.

3. This is how routine healthcare should work!! Highly recommended!!Super easy to use, including wait time the whole experience took about 10 minutes.

4. I know this seems too good to be true, but we've used it multiple times, and it's as easy as imaginable every time.Holy cow 2+hrs of waiting and no one to come talk to me.

5. Thanks for a great experience!This app is super convenient and easy to use.

6. Please fix it.Outstanding experience! Super easy to use the app, schedule a consult and connect with the provider.

7. Dr was super helpful and the message I received after our visit obviously wasn't automatically generated, it contained a lot of information specific to my visit.

8. I chose the pharmacy my insurance covered to have my prescription sent to (though they do have super affordable delivery options).

9. All done in less time than it would take to drive to my local medical office, not counting the wait time for a very routine and simple diagnosis.

10. Guess I'll try again... But maybe fix the app to have a callback or a way to save your spot... Edit... Several attempts and twice the app does not work with any video.

11. It is also very quick and easy to order refills of my meds, not to mention their prices are better than anyone else for meds that ins.

1. Fix Lemonaid Health app Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lemonaid Health app: Restarting the app will resolve most errors.
2. Update the Lemonaid Health app App. Here is how:
   1. On Android goto PlayStore » Search for "Lemonaid Health app" » Open Lemonaid Health app: telehealth care & rx meds » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lemonaid Health app » click "UPDATE".
3. Clear Lemonaid Health app: telehealth care & rx meds app cache: Clearing cached data will force your app to retrieve the latest data directly from Lemonaid Health app servers.
   1. On Android, goto Settings » Apps » Select "Lemonaid Health app: telehealth care & rx meds" » click Storage » click "Clear Cache".
4. Check Lemonaid Health app app permissions. If any of these permissions required to use your device's features are disenabled, Lemonaid Health app might not work.
5. Uninstall and reinstall Lemonaid Health app. If nothing else has worked, completely uninstall Lemonaid Health app then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lemonaid Health app not working

2. Fix Lemonaid Health app Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lemonaid Health app be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lemonaid Health app not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lemonaid Health app may not be able to connect to the Internet when running in the background.