Published by IMshopping, Inc.

Report an issue with Voucher Scanner.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Voucher Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IMshopping, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Voucher Scanner Customer Insights

1. I MUCH prefer a regular QR scan program.it does not workIts good appMost merchants will sit down with batches of items to scan.

2. More often than not I get an error that it can't read, or the item doesn't exist, then when I finally get it to read the code, when I click on redeem it will often not register that I have hit redeem and I have to try again.

3. This app takes you to a history screen every time you scan something, which is an extra step to get back to scanning.

4. Then when you scan, you have to tap the redeem button, then tap ANOTHER redeem button.

Steps to Troubleshoot & Fix Voucher Scanner Issues

1. Fix Voucher Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Voucher Scanner: Restarting the app will resolve most errors.
  2. Update the Voucher Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Voucher Scanner" » Open Voucher Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Voucher Scanner » click "UPDATE".
  3. Clear Voucher Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Voucher Scanner servers.
    1. On Android, goto Settings » Apps » Select "Voucher Scanner" » click Storage » click "Clear Cache".
  4. Check Voucher Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Voucher Scanner might not work.
  5. Uninstall and reinstall Voucher Scanner. If nothing else has worked, completely uninstall Voucher Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Voucher Scanner not working


2. Fix Voucher Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Voucher Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Voucher Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Voucher Scanner may not be able to connect to the Internet when running in the background.

Reported Issues