Contact Retirement Income Calculator Customer Service

Why should I report an Issue with Retirement Income Calculator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Prudential Financial, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Does not provide a way to input money already invested, and expected rate of return for each investment.kicks out too large for the screen you can't see anything please fixlagging app, cannot workingvery broken softwareMinimal assumptions allowed which provides poor resultsOne tool cannot meet all retirement planning needs but does a good job of starting the discussion.

2. Thanks Prudential!The letters on the screen are so small there's no way that you can even read the questions to even calculate.The mobile application is useful in understanding retirement income gaps and how to close gaps.

3. Helped me save more for my retirement goals.Calculator does not separate your contributions to Roth and Standard IRA.

4. Does not allow for account type or specific account input.

5. the app used to work but now all the fonts are jumbo sized and won't fit properly on the phone.

6. Looks and works great on Razr Maxx.

7. Screen flow is intuitive.

8. Unreadable.Very slow calculations.

9. Too simplistic.

1. Fix Retirement Income Calculator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Retirement Income Calculator: Restarting the app will resolve most errors.
2. Update the Retirement Income Calculator App. Here is how:
   1. On Android goto PlayStore » Search for "Retirement Income Calculator" » Open Retirement Income Calculator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Retirement Income Calculator » click "UPDATE".
3. Clear Retirement Income Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from Retirement Income Calculator servers.
   1. On Android, goto Settings » Apps » Select "Retirement Income Calculator" » click Storage » click "Clear Cache".
4. Check Retirement Income Calculator app permissions. If any of these permissions required to use your device's features are disenabled, Retirement Income Calculator might not work.
5. Uninstall and reinstall Retirement Income Calculator. If nothing else has worked, completely uninstall Retirement Income Calculator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Retirement Income Calculator not working

2. Fix Retirement Income Calculator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Retirement Income Calculator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Retirement Income Calculator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Retirement Income Calculator may not be able to connect to the Internet when running in the background.