Published by Northern Communities CU on Oct 29, 2024

Report an issue with Northern Communities CU.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Northern Communities CU?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Northern Communities CU to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Northern Communities CU

1. Quickly sign-in using touch ID or your password for specific account information.

2. Check your balances on the go with a simple swipe from the app icon.

3. Easily manage your internet banking with the NCCYou mobile app.

4. This app was designed to flow easier and look better than ever.

5. Breeze through transactions, payments, transfers, make deposits, and search for the closest branch location from your phone or tablet. · Real-time transaction history for loans, share drafts, and savings are integrated in one location. · Transfers: account to account, scheduled, pending ACH and check withdrawal transfers are available. · Online Services: E-Statements, bill pay, check order, member alerts, loan application, and tax information. · Remote Deposit Capture: securely deposit checks with your device. · Pay a Person: send money to anyone via text or email. · Locations and ATMs: find all branch locations, hours, contact info, directions and identify ATMs.

Northern Communities CU Customer Insights

1. When making a mobile deposit from my android mobile phone, it throws a login screen again after taking a pic of the front of the check.

2. I have tried numerous times and tried taking a pic of the endorsement first but nothing is working.Best Credit Union App ever.. Easy to Navigate.

3. Always up to date!This app definitely help my slow behind alot when it comes to my money spending lolConstantly quits working.

4. Extremely frustrating and unable to process a mobile deposit.

Steps to Troubleshoot & Fix Northern Communities CU Issues

1. Fix Northern Communities CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Northern Communities CU: Restarting the app will resolve most errors.
  2. Update the Northern Communities CU App. Here is how:
    1. On Android goto PlayStore » Search for "Northern Communities CU" » Open Northern Communities CU » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Northern Communities CU » click "UPDATE".
  3. Clear Northern Communities CU app cache: Clearing cached data will force your app to retrieve the latest data directly from Northern Communities CU servers.
    1. On Android, goto Settings » Apps » Select "Northern Communities CU" » click Storage » click "Clear Cache".
  4. Check Northern Communities CU app permissions. If any of these permissions required to use your device's features are disenabled, Northern Communities CU might not work.
  5. Uninstall and reinstall Northern Communities CU. If nothing else has worked, completely uninstall Northern Communities CU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Northern Communities CU not working


2. Fix Northern Communities CU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Northern Communities CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Northern Communities CU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Northern Communities CU may not be able to connect to the Internet when running in the background.

Reported Issues