Contact Myles Customer Service

Why should I report an Issue with Myles: Virtual Run, Bike & Wal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Myles Virtual Fitness Challenges to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Brilliant app for solo or group walks along famous routes worldwide, works perfectly, streetview feature smooth & reliable, I love it! It's great that there's also a group chat area, tho I wish I would receive a notification when there's a new message in there, that's the only flaw! The free nature of this great challenge app made me think I'd be bombarded with ads but there's been none! If there are even banner ads at the bottom or anything I don't even notice them - heartily recommend!😍🚶🇮🇸Can't use the app as it says I don't have the latest version, yet no update is available from the play store.

2. I can use my Galaxy watch through Strava but sometimes the distances reported don't match Samsung Health.Great way to get that extra bit of motivation when running the same routes over and over! Only 10 challenges so far, but they're long enough to keep me going for now.

3. It's also great if you're a bit competitive because there's an option to compete with friends and family! Would definitely recommend 👍Great app for bridging indoor workouts with the outside world! 2 feature suggestions: Google Fit sync, atm I'm having to use app A to track workout, export to app B which then logs distance with Myles.

4. Easy to integrate with Strava, hoping for Fitbit integration soon so it can automatically pick up my walks.The app is very easy to use and is a great way to boost your motivation to get out and exercise.

5. Really easy to use, syncs seamlessly with Strava, challenges me to go that extra mile and the support is fantastic.

6. I also was frustrated trying to figure out how to edit an entry.Exactly what I've been looking for! Can manually add distance to a route and see my progress on a map.

7. Definitely one to share with your friends and see each others progress towards the goals, when we can be out running together.Doesn't sync with fitbit.

8. Otherwise you have to manually add your miles.Really great app, highly recommend.

9. Provides you with great motivation to keep moving.

10. Wish I could either use an in app route planner or import routes from another app to use them as my challenge.I really love the app.

11. I was hoping this was like like the virtual walk challenges in Fitbit with milestone pictures but this just shows you the street view on a map.

1. Fix Myles Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Myles: Restarting the app will resolve most errors.
2. Update the Myles App. Here is how:
   1. On Android goto PlayStore » Search for "Myles" » Open Myles: Virtual Run, Bike & Wal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Myles » click "UPDATE".
3. Clear Myles: Virtual Run, Bike & Wal app cache: Clearing cached data will force your app to retrieve the latest data directly from Myles servers.
   1. On Android, goto Settings » Apps » Select "Myles: Virtual Run, Bike & Wal" » click Storage » click "Clear Cache".
4. Check Myles app permissions. If any of these permissions required to use your device's features are disenabled, Myles might not work.
5. Uninstall and reinstall Myles. If nothing else has worked, completely uninstall Myles then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Myles not working

2. Fix Myles Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Myles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Myles not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Myles may not be able to connect to the Internet when running in the background.