Published by The Ambient Collection on Aug 6, 2024

Report an issue with Virtual Fitness TV.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Virtual Fitness TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Ambient Collection to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Virtual Fitness TV image 1 contact Virtual Fitness TV image 2

Virtual Fitness TV Customer Insights

1. Filmed from renowned places around the world, explore and discover beautiful places while working out or sitting down at home.It's an amazing app I use it everytime I work out in a treadmill it helps me to forget the time and sweat on the treadmill because I'm fascinated on the views around the world... I stay fit and see the world virtually...Love the videos.

2. This is worth using, you dont need those expense new treadmills.Response,!!! why should I commit and have to cancel? I don't want to have to do that, it says FREE!! Not free if you say OK you can take automatically take payment after trial.

3. You just hope people will forget about canceling.. You should have an option for FREE not to get free you have to do this...Pay for access and DIDN'T GET IT 🤬 just paid for subscription on the 23rd and next bill isn't due till March 23rd.

4. Fun to use on indoor treadmill walks or even run using their cycling videos for higher pace fitness workouts.

5. Choose an urban setting or a serene countryside! They are of varying lengths, so you can choose one that fits your workout time.Walking on a treadmill can get boring.

6. When I tried to go watch my videos so I could ride my stationary bike it says I'm not allowed to access it there is an error.

7. I need the account fixed immediately please so I can access my videos.

8. I tried to find a link to your site in the app or on Google play, but couldn't.Downloaded this for the rowing.

9. Had to do a restart just to get back in my phone.Great app, it offers a simple 10 minute starter walk which was perfect for me.

10. Better to just find a video on YouTube.Froze my entire phone when I started a video.

11. Tony's videos are a fun way to travel virtually while you work out.

Steps to Troubleshoot & Fix Virtual Fitness TV Issues

1. Fix Virtual Fitness TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Virtual Fitness TV: Restarting the app will resolve most errors.
  2. Update the Virtual Fitness TV App. Here is how:
    1. On Android goto PlayStore » Search for "Virtual Fitness TV" » Open Virtual Fitness TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Virtual Fitness TV » click "UPDATE".
  3. Clear Virtual Fitness TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Virtual Fitness TV servers.
    1. On Android, goto Settings » Apps » Select "Virtual Fitness TV" » click Storage » click "Clear Cache".
  4. Check Virtual Fitness TV app permissions. If any of these permissions required to use your device's features are disenabled, Virtual Fitness TV might not work.
  5. Uninstall and reinstall Virtual Fitness TV. If nothing else has worked, completely uninstall Virtual Fitness TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Virtual Fitness TV not working


2. Fix Virtual Fitness TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Virtual Fitness TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Virtual Fitness TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Virtual Fitness TV may not be able to connect to the Internet when running in the background.

Reported Issues