Contact NETELLER Customer Service

Why should I report an Issue with NETELLER – Fast Payments?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Paysafe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is a high-risk investment and you should not expect to be protected if something goes wrong. · Trade Bitcoin, Ethereum and more than 30 other cryptocurrencies. · Track price movements with an easy-to-use dashboard. · Take advantage of helpful features like price alerts and automated orders. · Withdraw your funds to crypto by sending them directly to a cryptocurrency address. · Join the Knect loyalty program and earn points when you pay. · Exchange your points for money in your account. · Look out for exciting gaming and forex offers exclusive to NETELLER customers. · Quickly check currency conversion rates and exchange one currency into another. · Hold a balance in multiple currencies at the same time. · NETELLER is a digital wallet app trusted by thousands of customers around the world. · Security features such as two-factor authentication and secure socket layer (SSL) encryption help to keep your money transfers safe. *Some features are subject to jurisdictional limitations and may be accessible only in select territories.

2. Quick, easy to use and secure, your NETELLER online wallet lets you send and receive money without the need for a bank account. · A prepaid Mastercard to pay in-store and withdraw cash. · Loyalty points you can exchange for funds in your account. Want to learn more? · Quickly transfer money to and from the world’s leading gaming and trading sites. · Pay without sharing card numbers and personal information. · Fund your account by card, bank transfer, or local payment options. · Withdraw funds directly from your NETELLER digital wallet to your bank account. · Transfer money globally in 40+ currencies, including US dollars, Brazilian reais and Indian rupees. · Send money to an email address or phone number. · Pay online, spend in-store, or withdraw cash with the Net+ Prepaid Mastercard®. · Add your card to the Google Wallet™ to make fast payments with a tap of your phone. · Get a virtual card for free and make secure online payments.

3. NETELLER is your digital wallet app for fast payments and money transfers.

4. NETELLER’s offering of and support to the Net+ Prepaid Mastercard® Program is limited to residents of the European Economic Area and UK.

5. Don’t invest unless you’re prepared to lose all the money you invest.

6. Visit to review the Cryptocurrency Terms of Use and Cryptocurrency Risk Statement.

1. Please allow mee to withdraw my money from your app and close my account please.. Or i will continue to give negative comments here always 😡😡😡Very good payment gateway..but verification system is wrost...everytime when I trying to deposit money..my account restricted after pads through verification process again again..... after provides all documents and proof I wont manage to withdraw my own money in my own other country bank accounts....I provided all proofCan't help but be suspicious when you need to deposit first before they would fully allow your account to be verified but you need to be verified first before you can withdraw your funds.

2. TO EVERYONE DELETE THIS App.My problem with this app is 'withdrawal' easy to fund but extremely difficult to withdraw to your VISA card and very high charges to withdraw to your domiciliary account.

3. What if I deposit first then my account will never be verified no matter what docs I submit then my money would be "thank you" for you.

4. You'll never get a response on a complaint from their social media or via E-mail.Bravo! You're the worst app out there... I can use the card worldwide but the app? Nah so thanks to you im stuck in Asia rn... I'll stop my account the second the app works again(in europe i guess???).

5. Its been 1 week, i have not receive my withdrawal.. i already email to customer service .. but they wont help me to solve the problem.

6. Now I can even get my money out because they don't do transfer to my Bank Card which is the one I been using for for two years.

7. It was a sad experience.Scammers, a credit card that can't be used with google pay, online payment or any payment point in the Netherlands.

8. Very sus high do not recommend this, rather take your chances with other ewallet.I was with IQoption and they started using Netteller as a payment processor.

9. You top it up and your money will be frozen there with even though you will pay feesVery Bad, my withdrawal is missing.

10. I'm not sure if they asking for personal documents to use it for FRAUD or what but no matter which document you use they reject you and you can't take the funds that was sent to you.

11. Neteller is a good payment gateway, no doubt about that.

1. Fix NETELLER Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NETELLER: Restarting the app will resolve most errors.
2. Update the NETELLER App. Here is how:
   1. On Android goto PlayStore » Search for "NETELLER" » Open NETELLER – Fast Payments » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NETELLER » click "UPDATE".
3. Clear NETELLER – Fast Payments app cache: Clearing cached data will force your app to retrieve the latest data directly from NETELLER servers.
   1. On Android, goto Settings » Apps » Select "NETELLER – Fast Payments" » click Storage » click "Clear Cache".
4. Check NETELLER app permissions. If any of these permissions required to use your device's features are disenabled, NETELLER might not work.
5. Uninstall and reinstall NETELLER. If nothing else has worked, completely uninstall NETELLER then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NETELLER not working

2. Fix NETELLER Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NETELLER be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NETELLER not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NETELLER may not be able to connect to the Internet when running in the background.