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Why should I report an Issue with Mobile Reach?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Spectrum Mobile Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Mobile Reach app is for field technicians who need to manage processes and tasks related to field service management, enterprise asset and equipment management, IT service management and IT asset management.

2. Mobile Reach is a scalable mobile application platform that allows field service and IT organizations to easily build, configure, deploy and maintain mobile field service apps for a wide range of use cases.

3. After downloading the Mobile Reach app, you will be able to connect to the Mobile Reach cloud gateway to try field service mobile apps on Android devices, including smartphones and tablets.

4. Mobile Reach apps connect securely into back-end enterprise systems such as CRMs, ERPs and service management platforms.

5. Field technicians use this mobile app to manage and update work orders, perform inspections and maintenance, access secure knowledge bases, and much more.

6. For more detailed instructions, please visit or email sales@mobilereach. com.

1. 😒😒😒Is very easy for everyone to useit is good for engineering worksWill not let me loginIssue is fixed also might have been user error.

2. I can live with dated interface but the scrolling issue on Android need fixing.

3. Barcode scanner works better than the IOS version even with barcode scanner attached.

4. Causes consustant issues with Real Time Reporting.

5. HahaGoodGreat appConstantly causes my phone to crash.

6. Will not accept signatures since latest patch.

7. Like better on android then IOS.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open Mobile Reach » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear Mobile Reach app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "Mobile Reach" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.