Published by Ajua

Report an issue with MTN EnGauge.
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Why should I report an Issue with MTN EnGauge - Ads, Offers &CRM?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ajua to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MTN EnGauge - Ads, Offers &CRM image 1 contact MTN EnGauge - Ads, Offers &CRM image 2

About MTN EnGauge - Ads, Offers &CRM

1. CONNECT with customers: Upload your customer contacts on MTN EnGauge, create customized offers and send SMS notifications to your customers to increase sales attached with your MTN EnGauge profile link.

2. MTN EnGauge makes it easy for businesses to reach customers in an effective way, no experience needed.

3. FIND customers : We’ve made it easy for you to advertise on Facebook and Instagram.

4. Take our 3 step journey to create an advertisement to reach over 1000 customers today!

5. Unable to reach more customers?

6. Do you find digital marketing complicated?

7. Running a business?

MTN EnGauge Customer Insights

1. I think it's a cool app for ads! But, I am yet to see a conversion into real customers... Also, have been trying to know their ads medium.. they said it's Facebook and Instagram, but, I have not seen ... Make the ads visibility know .. Just in Google ads, Instagram etc...This app has really transformed how professionally my events promoter, musical, and creative talent customers perceive the services my business offers.

2. Immediately I click on the icon, it opens and stays for about 5secs, then it closes up, and my phone reports that, it has stopped working.This new update is cool.

3. The credit cost is 1000units, whereas I have 3000 units in my account.... So where did it see insufficient credit..Please who is the dummy that designed this app ?.

4. If all of this can be figured out and enabled, it'll be a fantastic tool for delivery! Please improve on these things!This app is crashing on my phone.

5. The app keeps crashing, when i tried to pay for an ad, it just hanged , when i click on another person's ads that i am interested in, the app shuts down and starts all over .

6. The payment is a static NGN1,000 for a post; that's outrageous! It does not allow detailed targeting and framing.

7. Big ups to the team who built this great product! 😎I eventually got signed in after several attempts and I have done the ad... Thanks for your concern.

8. But I would like to ask, after u did the ad , I didn't get any response or any sale order ... Would like to know what the problem is and how to resolve itComplete nonsense.

9. I wanted to launch an ad, it string me I have insufficient credit.

10. But the Yello bars on the home screen should stretch right to the right side of the screen, and not stop somewhere in the middle.

11. But, This is supposed to be a marketing tool, why the limitations? I can't select more than one location at a time for an Ad.

Steps to Troubleshoot & Fix MTN EnGauge Issues

1. Fix MTN EnGauge Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MTN EnGauge: Restarting the app will resolve most errors.
  2. Update the MTN EnGauge App. Here is how:
    1. On Android goto PlayStore » Search for "MTN EnGauge" » Open MTN EnGauge - Ads, Offers &CRM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MTN EnGauge » click "UPDATE".
  3. Clear MTN EnGauge - Ads, Offers &CRM app cache: Clearing cached data will force your app to retrieve the latest data directly from MTN EnGauge servers.
    1. On Android, goto Settings » Apps » Select "MTN EnGauge - Ads, Offers &CRM" » click Storage » click "Clear Cache".
  4. Check MTN EnGauge app permissions. If any of these permissions required to use your device's features are disenabled, MTN EnGauge might not work.
  5. Uninstall and reinstall MTN EnGauge. If nothing else has worked, completely uninstall MTN EnGauge then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MTN EnGauge not working


2. Fix MTN EnGauge Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MTN EnGauge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MTN EnGauge not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MTN EnGauge may not be able to connect to the Internet when running in the background.

Reported Issues