Published by Microsoft Corporation

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Why should I report an Issue with Personal Shopping Assistant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Personal Shopping Assistant Customer Insights

1. Captures wrong prices most of the time on Amazon.It doesn't show anything except a blank white screen.. I also tried adding products to Favorites but all in vainThe desktop browser plug-in works better but the mobile app is good for checking prices of items you saved.Doesn't allow new users anymore.

2. The concept of cross platform is great because it has a browser extension which facilitates the usage and products addition and notification follow up.Good idea but the app doesnt always get all the data like price or product pictures from shops outside of US.Doesn't work and is no longer supported.

3. Have been using this app for a long while, find it more than helpful, especially updating price changes, to items I would like to buy, cannot fault this app.

4. It even shows items similar to what I would like which is great as one can compare pricing etc.

5. Best shopping app around.Very great idea.

6. Hasn't been updated since 2018.

7. Needs to be pulled from the store.easy search.

8. Looks like the app is made by some nob developer who is learning how to make an app for Android.

9. It saves money and time.

10. excellent & fast personal helpline.The app isn't stable at all.

11. I love this app.

Steps to Troubleshoot & Fix Personal Shopping Assistant Issues

1. Fix Personal Shopping Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Personal Shopping Assistant: Restarting the app will resolve most errors.
  2. Update the Personal Shopping Assistant App. Here is how:
    1. On Android goto PlayStore » Search for "Personal Shopping Assistant" » Open Personal Shopping Assistant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Personal Shopping Assistant » click "UPDATE".
  3. Clear Personal Shopping Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from Personal Shopping Assistant servers.
    1. On Android, goto Settings » Apps » Select "Personal Shopping Assistant" » click Storage » click "Clear Cache".
  4. Check Personal Shopping Assistant app permissions. If any of these permissions required to use your device's features are disenabled, Personal Shopping Assistant might not work.
  5. Uninstall and reinstall Personal Shopping Assistant. If nothing else has worked, completely uninstall Personal Shopping Assistant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Personal Shopping Assistant not working


2. Fix Personal Shopping Assistant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Personal Shopping Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Personal Shopping Assistant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Personal Shopping Assistant may not be able to connect to the Internet when running in the background.

Reported Issues