Contact Resource Bank Customer Service

Why should I report an Issue with Resource Bank?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Resource Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Another bank app I use only requires a signature and partial acct number and pics are snapped automatically.This app helps me out a lot so i dont have to call the baby or anything just to check my balance, so it is very convenient bc it is like you have your account right at your finger tips.Would give 0 stars if I could.

2. It's practically hands free.I like using the app! I have a checking and savings account that I use and it's easy to monitor it along with make whatever changes I need to make that go into effect instantly.Banking app is ok.

3. It lacks many features that come with major bank apps.It was between 2 and 3 stars for me.

4. Almost never have enough room for everything they require which causes the mobile deposit to get rejected.Very convenient.

5. After 3 tries you're locked out and have to call the bank (during business hours) to have them unlock it.

6. I do not like how you have to log on to a computer t change any account info such as email, security etc.

7. If you do manage to get into your accounts you'll see what appears to be pages that were built years ago, at the beginning of the internet.

8. The mobile deposit feature is a pain as well.

9. Automatic control of the camera and shutter when focused is a significant improvement.

10. However moving on to the mobile banking app.

11. Too much info needed on back of the check.

1. Fix Resource Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Resource Bank: Restarting the app will resolve most errors.
2. Update the Resource Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Resource Bank" » Open Resource Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Resource Bank » click "UPDATE".
3. Clear Resource Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Resource Bank servers.
   1. On Android, goto Settings » Apps » Select "Resource Bank" » click Storage » click "Clear Cache".
4. Check Resource Bank app permissions. If any of these permissions required to use your device's features are disenabled, Resource Bank might not work.
5. Uninstall and reinstall Resource Bank. If nothing else has worked, completely uninstall Resource Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Resource Bank not working

2. Fix Resource Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Resource Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Resource Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Resource Bank may not be able to connect to the Internet when running in the background.