Published by Skyscape Medpresso Inc on Nov 10, 2022

Report an issue with First Aid QA.
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Why should I report an Issue with First Aid QA for USMLE Step 1?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Skyscape Medpresso Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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First Aid QA Customer Insights

1. It would be a better app if it read aloud so kids could learn as it is on in the background.Very nice app for the med boards... ❤ it!An extremely useful source of knowledge .Thank you.

2. This app is MASSIVE a great example of tech being tech and lacking creative but unable to see it.

3. Mad potential not wasted but lost.

Steps to Troubleshoot & Fix First Aid QA Issues

1. Fix First Aid QA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart First Aid QA: Restarting the app will resolve most errors.
  2. Update the First Aid QA App. Here is how:
    1. On Android goto PlayStore » Search for "First Aid QA" » Open First Aid QA for USMLE Step 1 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First Aid QA » click "UPDATE".
  3. Clear First Aid QA for USMLE Step 1 app cache: Clearing cached data will force your app to retrieve the latest data directly from First Aid QA servers.
    1. On Android, goto Settings » Apps » Select "First Aid QA for USMLE Step 1" » click Storage » click "Clear Cache".
  4. Check First Aid QA app permissions. If any of these permissions required to use your device's features are disenabled, First Aid QA might not work.
  5. Uninstall and reinstall First Aid QA. If nothing else has worked, completely uninstall First Aid QA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing First Aid QA not working

2. Fix First Aid QA Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make First Aid QA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to First Aid QA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, First Aid QA may not be able to connect to the Internet when running in the background.

Reported Issues