Contact Mango Health Customer Service

Why should I report an Issue with Mango Health?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mango Health to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, why the heck do I need to level up and what does it do? If I reach level 9, does my diabetes go away? Also wish they would test instead of rely on user feedback to identify errors.I really enjoyed this app at first and I came to depend on it to remind me to drink water and take my meds.

2. Once i figured out how to edit the program (for example, i didn't click done on my phone last night, when i took my before- bed meds - the easiest to remember- i can edit today to check them off) i was much happier with the app.

3. it's hard to find ways to edit things if you need to.Wasn't expecting this app to be such a fun experience.

4. Each time we weigh ourselves it graphs it out so we can see our progress and what we need to adjust.Works similar to other trackers I have used.

5. But i can't edit this.The meds interaction function works very well.

6. My phone does a horrible job calculating distance walked, which is why i have a wearable for that, plus i don't keep my phone on me when around the house or yard.

7. The reason I set the meds 30 minutes apart is because I need take one before meal and one after meal.

8. And I can't edit the value, only enter another.I have the most recent version and it still doesnt work.

9. So I uninstalled and reinstalled losing all my points, and after that over the last few weeks it's been very glitchy.

10. Now if you could add a carb counter feature where we enter in what we had to eat and it tells us carb count, how many grams of sugar, protein,and fat.

11. I uninstalled several times and it still wont open.I love the new blood pressure feature.

1. Fix Mango Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mango Health: Restarting the app will resolve most errors.
2. Update the Mango Health App. Here is how:
   1. On Android goto PlayStore » Search for "Mango Health" » Open Mango Health » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mango Health » click "UPDATE".
3. Clear Mango Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Mango Health servers.
   1. On Android, goto Settings » Apps » Select "Mango Health" » click Storage » click "Clear Cache".
4. Check Mango Health app permissions. If any of these permissions required to use your device's features are disenabled, Mango Health might not work.
5. Uninstall and reinstall Mango Health. If nothing else has worked, completely uninstall Mango Health then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mango Health not working

2. Fix Mango Health Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mango Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mango Health not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mango Health may not be able to connect to the Internet when running in the background.