Published by KUBRA Data Transfer Ltd

Report an issue with Arizona Public Service EZ-PAY.
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Why should I report an Issue with Arizona Public Service EZ-PAY?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KUBRA Data Transfer Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Arizona Public Service EZ-PAY Customer Insights

1. Completely worthless app and it should be removed from the store.So far I have had nothing but problems, I get all the way to where I can pick my location of payment, and then it freezes up and I cant do my cash payment without the stupid code!!! APS's whole system sucks!! Ive had nothing but problems trying to pay! Maybe they should bring back a local office!??? I never had any problems then! But yet they want more money! Whatever!Horrible! How can it be called EZ-PAY when it's NOT easy at all! I have downloaded this app on multiple different devices and it will not work at all.

2. Bring back the payment kiosks.Only one star because they charge a fee and don't have any available location where I could go and pay with out getting the damn fee.APS!! Where is the original app?? The one I have been using for years to pay from my checking account.

3. So this is useless, I can pay through my bank account anywayDoesnt even work...have installed and uninstalled this app multiple times to try and get it to work and it's just awful, it doesn't do anything, it just opens to a blank white screen.

4. OHHHH but they can read that damn meter on time!!!I've never had problems with this app before, but now out of no where it's not opening on my phone? I've downloaded it several times, is anyone else having problems?the app wont even open.

5. And it doesn't even work right, it is not recognizing my account number so it doesn't even bring the total i have to pay.

6. Ridiculous, what was wrong with the old app? It worked just fine! I'm so sick of these companies thinking they are upgrading their apps and in reality are just f-ing them up! I believe"If it ain't broke, DON'T fix it!"Very simple & easy app to use.

7. Able to get help within reasonable time frame & you're able to request or view all items pertaining to your account.

8. But bill pay does charge almost $3 so keep that in mind.It's a good thing I still have my bill mailed to me... this app totally sucks @$$.

9. This app only enables you to make payments (no bill view, consumption tracking or outage report).

10. It has yet to open or show me a balance or anything.

11. And the old app won't open any longer.

Steps to Troubleshoot & Fix Arizona Public Service EZ-PAY Issues

1. Fix Arizona Public Service EZ-PAY Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Arizona Public Service EZ-PAY: Restarting the app will resolve most errors.
  2. Update the Arizona Public Service EZ-PAY App. Here is how:
    1. On Android goto PlayStore » Search for "Arizona Public Service EZ-PAY" » Open Arizona Public Service EZ-PAY » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Arizona Public Service EZ-PAY » click "UPDATE".
  3. Clear Arizona Public Service EZ-PAY app cache: Clearing cached data will force your app to retrieve the latest data directly from Arizona Public Service EZ-PAY servers.
    1. On Android, goto Settings » Apps » Select "Arizona Public Service EZ-PAY" » click Storage » click "Clear Cache".
  4. Check Arizona Public Service EZ-PAY app permissions. If any of these permissions required to use your device's features are disenabled, Arizona Public Service EZ-PAY might not work.
  5. Uninstall and reinstall Arizona Public Service EZ-PAY. If nothing else has worked, completely uninstall Arizona Public Service EZ-PAY then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Arizona Public Service EZ-PAY not working


2. Fix Arizona Public Service EZ-PAY Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Arizona Public Service EZ-PAY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Arizona Public Service EZ-PAY not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Arizona Public Service EZ-PAY may not be able to connect to the Internet when running in the background.

Reported Issues

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