Published by Arizona Public Service on Jul 25, 2024

Report an issue with Arizona Public Service.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Arizona Public Service?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Arizona Public Service to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Arizona Public Service

1. Get quick and easy access to your Arizona Public Service (APS) account. Use your aps. com user ID and password to login. Don't have one?

2. Your energy options are now available in the palm of your hand with our free, mobile app.

3. Just register your Arizona Public Service (APS) account using the app.

Arizona Public Service Customer Insights

1. For which, I expected it to take a couple of billing cycles to be lower and sure enough soon it was.Can't find historical bills and can't find download of current bill.

2. Useless.The new app doesn't allow you to see energy usage until its posted on the previous month's bill.

3. And although it gives a folder location where it says it downloaded my bill, that folder does not appear in My Files, nor does the bill show in Recent Documents.

4. The app still often locks up when it can't retrieve data such as usage.This used to be an excellent app, but since the last two updates I haven't been able to log in.

5. Thanks guys, i love paying all the added taxes.I think the app is really helpful when paying bills and tracking usage.

6. I'm used to being able to find and save historical bills.

7. For example the "monthly" view only reports days from your last billing period.

8. This app is very slow to load usage data, and when you do - it restricts certain views.

9. 1 load times are comparable to a dial up modem 2 I really enjoy watching circles while requesting to view anything and everything.

10. They took away the ability to view the total useage during the current month.

11. But once in a while the app does crash but I just log in on my desktop and pay my bill.

Steps to Troubleshoot & Fix Arizona Public Service Issues

1. Fix Arizona Public Service Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Arizona Public Service: Restarting the app will resolve most errors.
  2. Update the Arizona Public Service App. Here is how:
    1. On Android goto PlayStore » Search for "Arizona Public Service" » Open Arizona Public Service » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Arizona Public Service » click "UPDATE".
  3. Clear Arizona Public Service app cache: Clearing cached data will force your app to retrieve the latest data directly from Arizona Public Service servers.
    1. On Android, goto Settings » Apps » Select "Arizona Public Service" » click Storage » click "Clear Cache".
  4. Check Arizona Public Service app permissions. If any of these permissions required to use your device's features are disenabled, Arizona Public Service might not work.
  5. Uninstall and reinstall Arizona Public Service. If nothing else has worked, completely uninstall Arizona Public Service then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Arizona Public Service not working


2. Fix Arizona Public Service Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Arizona Public Service be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Arizona Public Service not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Arizona Public Service may not be able to connect to the Internet when running in the background.

Reported Issues