Contact Public Storage Customer Service

Why should I report an Issue with Public Storage?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Public Storage Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the Public Storage app, you have everything you need to manage your space in the palm of your hands: gate access, bill pay, account management, customer support and more!

2. Update your payment preferences and other settings without a call to customer service or visit to your local Public Storage facility.

3. With storage spaces of all sizes, there’s always a storage unit near you that lets you make room in your garage or basement, store your car or RV and find a temporary place for your furniture.

4. Since opening our first self-storage location in 1972, we’ve grown to become the largest owner and operator of storage facilities in the world.

5. With thousands of locations across the U. S. and Europe, and more than 170 million net rentable square feet of real estate, we have the space you need right in your neighborhood.

6. Once you’re within range of a gate, door, or elevator, you gain access to your self-storage space with a touch.

7. So every visit to your Public Storage unit is speedier.

8. Manage one or multiple accounts and storage units, all in one place.

9. Drop us a quick note for important, but less timely storage needs.

10. Call for instant support from our friendly customer service team.

11. We take the stress out of storage.

1. The remote control option for your gate access goes haywire and doesn't work if you have 2 units in the same storage address as the original Bluetooth code won't stop transmitting when the newer code is needed to open doors.

2. Now it's $341.It is an impossible magic trick to get anyone to pick up the phone, and I have never ever had a return call out of the countless voicemails I have left - some were indicated as urgent! Regarding the app, the function to automatically open gates and doors rarely works, and yes, its requirements are met.

3. It quickly gets to the point where what you're storing is not worth the price you're paying.Then you get out, and they do the same thing to the next victim, rinse and repeat.They need to start guaranteeing prices for an extended period of time.

4. Otherwise, perfect app.They lure you in at a good price, and then arbitrarily triple it, and keep increasing it every few months, and make it unaffordable to the point where you're stuck having to deal with moving everything that you moved in back out again.

5. It'll show up on the home screen, but in order to open the page, you must click on the 3 bars on the top right, then click on deals & discounts there, in which you get redirected back to the home page to where the deals & discounts button is.

6. Also, I have two storage units rented and wish to pay for each unit with a different credit card.

7. Oh, did I forget to mention that every time you redeem a discount, you'll get an error message, saying, "Something went wrong"?Don't get me wrong.

8. It's used exclusively for accessing the facility instead of entering the access code on the keypad at the gate.

9. The app spends a lot of time displaying the spinning wheel - minutes - and one time told me that I was locked out and needed to contact the manager.

10. The app works equally as well as the customer service at public storage so it seems fitting.I like the app.

11. The concept of entering the storage facility remotely through the app is a good one, if it worked.

1. Fix Public Storage Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Public Storage: Restarting the app will resolve most errors.
2. Update the Public Storage App. Here is how:
   1. On Android goto PlayStore » Search for "Public Storage" » Open Public Storage » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Public Storage » click "UPDATE".
3. Clear Public Storage app cache: Clearing cached data will force your app to retrieve the latest data directly from Public Storage servers.
   1. On Android, goto Settings » Apps » Select "Public Storage" » click Storage » click "Clear Cache".
4. Check Public Storage app permissions. If any of these permissions required to use your device's features are disenabled, Public Storage might not work.
5. Uninstall and reinstall Public Storage. If nothing else has worked, completely uninstall Public Storage then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Public Storage not working

2. Fix Public Storage Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Public Storage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Public Storage not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Public Storage may not be able to connect to the Internet when running in the background.