Published by TCG Software Services Pvt Ltd

Report an issue with Anjali Jewellers.
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Why should I report an Issue with Anjali Jewellers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TCG Software Services Pvt Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Anjali Jewellers Customer Insights

1. Very disappointed...Bought a diamond ring from one of their outlet And in 6 months of wearing the diamonds can't stop falling out, so disappointed in anjali jewellers, i need to know why does it keeps happening, it's not any stone , it's a engagement ring and with diamond, one more ring i got from tat store n it is starting to fade, we r customers and tat was our hard earned money, and the way u guys disappoint everytime, never gonna shop from this again..pathetic, downgraded jewelry,fooling around customers.No pics of the items showing up.

2. If the API is not convincing enough then people will not get the confidence to buy online from their app.A bad app... I tried to sign up but kept on waiting for the OTP for long time and it never came to my number.

3. They truly have good collections but they really need to work on their app to keep it up to date like caratlane or bluestone.

4. Had to uninstall app as thats of no use.Worst worst... I was giving the password more than 6 characters and less than 16 but still it is not taking.

5. De-installing.Just a waste of time to download this app.

6. Every thing needs to be updated .

7. Very far from useful.

8. Just hated this appMost useless app,I don't understand why Anjali adds continuously for this worst app rather they must fix the issues.i am unable to proceed to the payment section through the app .. else the app is easy to accessAwesome interface and best app for gold and silver.payment sucks.

Steps to Troubleshoot & Fix Anjali Jewellers Issues

1. Fix Anjali Jewellers Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Anjali Jewellers: Restarting the app will resolve most errors.
  2. Update the Anjali Jewellers App. Here is how:
    1. On Android goto PlayStore » Search for "Anjali Jewellers" » Open Anjali Jewellers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anjali Jewellers » click "UPDATE".
  3. Clear Anjali Jewellers app cache: Clearing cached data will force your app to retrieve the latest data directly from Anjali Jewellers servers.
    1. On Android, goto Settings » Apps » Select "Anjali Jewellers" » click Storage » click "Clear Cache".
  4. Check Anjali Jewellers app permissions. If any of these permissions required to use your device's features are disenabled, Anjali Jewellers might not work.
  5. Uninstall and reinstall Anjali Jewellers. If nothing else has worked, completely uninstall Anjali Jewellers then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Anjali Jewellers not working


2. Fix Anjali Jewellers Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Anjali Jewellers be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Anjali Jewellers not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Anjali Jewellers may not be able to connect to the Internet when running in the background.

Reported Issues