Contact Jabra Sport Life Customer Service

Why should I report an Issue with Jabra Sport Life?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jabra by GN Audio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I don't know if it's the headphones (elite sport) or the app but it's to the point where I'm going to use another app.the ear buds pair with the phone fine to listen to music, but this app refuses to connect with them... it did once after several attempts and now it doesn't even recognize them... going back to best buy and if they can't show me a work around, they are going back.

2. The app could also be improved with a generic exercise option which just tracks your heart rate.--Update-- Heart rate for Elite Sport works well when walking but lately I noticed it does not work while running.

3. The other functions are good and the physical fit in my eat is okay, but if i just wanted headphones for music only, i would have gotten a much cheaper pair...I have been using my Jabra earphones for roughly 6 months and working well.

4. tried an old phone with android 7, and was able to connect and update firmware through that one, but back on my main phone still won't connect - just stands spinning at "connecting".

5. native Bluetooth connects just fine, so buds work for music and calls and such.

6. I clearly have them connected to Bluetooth as I am listening to music but the app won't connect or cannot detect them.

7. Very disappointed!! Please adviserefuse to connect with earbuds (elite sport) on Bluetooth.

8. Would be nice if the earbuds works with Bowflex Velocore.App has good features but is not consistent or clear with its metrics.

9. Weekly/monthly activity totals instead of just single workout results.This app is wonderful when it works, unfortunately it only works about 1/3 of the time.

10. Stuggling to connect to Elite Sport headphones.

11. Also it would be nice if the ear buds synced Samsung Health instead of creating an account for one of the limited partners that partially syncs.

1. Fix Jabra Sport Life Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jabra Sport Life: Restarting the app will resolve most errors.
2. Update the Jabra Sport Life App. Here is how:
   1. On Android goto PlayStore » Search for "Jabra Sport Life" » Open Jabra Sport Life » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jabra Sport Life » click "UPDATE".
3. Clear Jabra Sport Life app cache: Clearing cached data will force your app to retrieve the latest data directly from Jabra Sport Life servers.
   1. On Android, goto Settings » Apps » Select "Jabra Sport Life" » click Storage » click "Clear Cache".
4. Check Jabra Sport Life app permissions. If any of these permissions required to use your device's features are disenabled, Jabra Sport Life might not work.
5. Uninstall and reinstall Jabra Sport Life. If nothing else has worked, completely uninstall Jabra Sport Life then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jabra Sport Life not working

2. Fix Jabra Sport Life Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jabra Sport Life be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jabra Sport Life not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jabra Sport Life may not be able to connect to the Internet when running in the background.