Published by Insolence Group

Report an issue with Client of ASUS Download Master.
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Why should I report an Issue with Client of ASUS Download Master?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Insolence Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Client of ASUS Download Master Customer Insights

1. Just make sure Yes, I understand use the 8041 port, see the settings for download master in the router USB apphorrible update! dont know if is from latest router app (104) or from android app, but 99% of time it cant connect to the service! please fix.Works great.

2. Then I found in a forum that if we change the HTTP port to 8381 in the web setup and then in the app, it works! If developers can mention it in the description, it will be good for users who are facing the same issue.cannot connect to download master services.

3. it works fine via web browser.I wish there'll be a feature to select which file to download, since only 10 download at the same time.

4. Chosen files don't work...Works fine, also the HTTPS port works for login.

5. Also when add torrent, sometimes asking which file want to add, as mark chosen file, but when starting download , it picks all files.

6. If you want it to work, use http ( untick HTTPS and use http/ip server) , unfortunate since I really want my router as https only.

7. If the running ones is paused, the waiting list can start running..The add icon should move to top, as covering the 1st diwnload file with 3 pin bars.

8. it worked fine before update 104 after updating the android app wont connect anymore.

9. HTTPS does not work.

10. Edit: +1 star since it does what it's advertised.I was not able to connect initially.

11. Really wish I could set download location as well, maybe a limitation by asus.

Steps to Troubleshoot & Fix Client of ASUS Download Master Issues

1. Fix Client of ASUS Download Master Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Client of ASUS Download Master: Restarting the app will resolve most errors.
  2. Update the Client of ASUS Download Master App. Here is how:
    1. On Android goto PlayStore » Search for "Client of ASUS Download Master" » Open Client of ASUS Download Master » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Client of ASUS Download Master » click "UPDATE".
  3. Clear Client of ASUS Download Master app cache: Clearing cached data will force your app to retrieve the latest data directly from Client of ASUS Download Master servers.
    1. On Android, goto Settings » Apps » Select "Client of ASUS Download Master" » click Storage » click "Clear Cache".
  4. Check Client of ASUS Download Master app permissions. If any of these permissions required to use your device's features are disenabled, Client of ASUS Download Master might not work.
  5. Uninstall and reinstall Client of ASUS Download Master. If nothing else has worked, completely uninstall Client of ASUS Download Master then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Client of ASUS Download Master not working


2. Fix Client of ASUS Download Master Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Client of ASUS Download Master be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Client of ASUS Download Master not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Client of ASUS Download Master may not be able to connect to the Internet when running in the background.

Reported Issues