Contact ASUS Extender Customer Service

Why should I report an Issue with ASUS Extender?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ASUSTeK Computer inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ASUS Extender app is a revolutionary app for Android, to manage, setup your Wi-Fi Range Extender (Repeater), and Wi-Fi Powerline Extender (PLC).

2. We are aiming to provide best Wi-Fi, and internet surfing experience and solution to your life, and help you find the best place for your ASUS Wi-Fi Range Extender (Repeater) in your home. *Before using this app, please download the latest firmware (firmware version should be later than 3. 0. 0. 4. 382) from our official site and manually update for your ASUS Extender. 1. 2. 3.

1. At the end, it boils down to using the web UI that is designed for desktop/laptop on my tiny phone screen.While it does detect the extender, it's useless in helping me sign in to my new Asus Wi-Fi Extender, AX-58.

2. A comparable router with similar features from the 4 other major competitors I looked at was $350 and above.This app is here just so that ASUS can say their router can be configured with phone.

3. Plugged extender into Asus router w/a CAT5 cable, worked w/Asus router app.

4. Ai Mesh Mode still didn't work after trying to do it thru "Asus Router" app.

5. For those that are hating on reviewers and calling them stupid, this is for you (this review is for an ASUS extender app with an actual extender hardware)It is incredible how useless this app is.

6. The real ASUS router app is by far the best compared to all competitors, and yes I've had all brands.APP is unstable and reads "Offline" frequently.

7. Installed "Asus Router" app on phone.

8. I'll purchase another $50 plug-in Netgear extender that's given me zero problems and providems more internet speed.Great, then not.

9. I don't have experience with large business based systems but as far as home/family/personal wifi and networking go... Nothing compares in a similar category and price range.

10. I agree with a previous reviewer that Asus has by far the best equipment and ui/firmware/software in this range.

11. Press "set up extender" button on main paid of app.

1. Fix ASUS Extender Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ASUS Extender: Restarting the app will resolve most errors.
2. Update the ASUS Extender App. Here is how:
   1. On Android goto PlayStore » Search for "ASUS Extender" » Open ASUS Extender » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ASUS Extender » click "UPDATE".
3. Clear ASUS Extender app cache: Clearing cached data will force your app to retrieve the latest data directly from ASUS Extender servers.
   1. On Android, goto Settings » Apps » Select "ASUS Extender" » click Storage » click "Clear Cache".
4. Check ASUS Extender app permissions. If any of these permissions required to use your device's features are disenabled, ASUS Extender might not work.
5. Uninstall and reinstall ASUS Extender. If nothing else has worked, completely uninstall ASUS Extender then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ASUS Extender not working

2. Fix ASUS Extender Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ASUS Extender be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ASUS Extender not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ASUS Extender may not be able to connect to the Internet when running in the background.