Contact 211 Info Customer Service

Why should I report an Issue with 211 Info?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 211info to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Enable locations services on your phone and let the 211info app guide you to resources located near you, whether it be for temporary housing, food pantries, foster youth resources, suicide prevention, legal assistance, parenting programs and much more. 211info has been operating in Oregon since 2004, and every year more than 425,000 contact us by dialing 211, texting their zip code to 898211 or searching on 211info. org – all free and confidential.

2. It means ensuring people have access to the basics, like food, housing and job opportunities. 211info is committed to working towards an Oregon and Southwest Washington where everyone’s health and social services needs are met.

3. If you live in Oregon or Southwest Washington, the 211info app is a free and easy way to locate and get connected to thousands of resources that help.

4. We also have bilingual staff who can assist people in English and Spanish, and all our staff have access to a translation service with more than 140 languages.

5. Are you in need of health or social services but don’t know where to turn?

6. Keeping people and communities healthy means more than access to medical care.

7. Use this app to locate health and social services on the go.

1. People need to relocate in privacy and have no idea where they need or can go.The app gives good websites and phone numbers as well as a run down of what each service offers but most of the things say something about not having any thing in the area available and so why even have the option on there if it's not an option? Can be a waist of time, I'd rather call and leave the call back number option then anything but 211 is very helpful over the phone I can sayIt's a good idea, except its nonfunctional.

2. It only showed resources for a very small portion of your categories and they were across the nation, making it still useless.Well, My family and I have been homeless and in need of some assistance in the last 2 years.

3. If it wasn't for the app I'd been outside overnight in December without a decent tent with my dog.Worked a few months ago, doesn't seem to work on my goverment phone but will work on my GFS iPhone 6.

4. Other issues being: 1) clicking on the left hand corner icon (three horizontal lines) doesn't fully transition you to the sub-menu so you're stuck halfway between the main and sub menu.

5. I'm still homeless and in need of some assistance, but I won't call them back anymore.This app was kind of a bummer.

6. I've been directed several times to call them to receive help.

7. Their answering machine message ask you to please leave a message, and.to not call back repeatedly, leaving messages.

8. i live in southern maine and it kept telling me there were no resources in my area.

9. I got into a cold weather night shelter using the app after the phone part of 211 said there wasn't any open.

10. I needed help with info outside my area.

11. If I turn location off , my app doesn't work.

1. Fix 211 Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 211 Info: Restarting the app will resolve most errors.
2. Update the 211 Info App. Here is how:
   1. On Android goto PlayStore » Search for "211 Info" » Open 211 Info » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 211 Info » click "UPDATE".
3. Clear 211 Info app cache: Clearing cached data will force your app to retrieve the latest data directly from 211 Info servers.
   1. On Android, goto Settings » Apps » Select "211 Info" » click Storage » click "Clear Cache".
4. Check 211 Info app permissions. If any of these permissions required to use your device's features are disenabled, 211 Info might not work.
5. Uninstall and reinstall 211 Info. If nothing else has worked, completely uninstall 211 Info then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 211 Info not working

2. Fix 211 Info Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 211 Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 211 Info not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 211 Info may not be able to connect to the Internet when running in the background.