Published by www.icewatchdog.com

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Why should I report an Issue with ICE - In Case of Emergency?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of www.icewatchdog.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ICE Customer Insights

1. I found it to be a nice app with no ads and easy to use.Excellent app allows all information and contact numbers to be displayed in an emergencyWe are fulltime RVers so I also use the app to show our current location so our dog will be rescued if something happens to us.Doesnt show on lockscreen even after enabling it in Vivo V9 proUse is vrry import if you have a lot of medical conditions & if u are not able to call family numbers are provided & calls 911.Dues what it says .

2. Now I know I have to write 3 essays about myself! FunnyThere is no option to put a shortcut on your lock screen, you can only access it by using emergency call.

3. I keep it on my main screen top left ICE - In Case of Emergency.

4. Brilliantly easy to use.I keep this app on my home screen.

5. confusing control, no way to set up personal information.

6. Need information for setup instructions.

7. After viewing the video, I still hold my review.

8. Other than that it can be a life saver.Great app.

9. Easy and flexible.

10. Saved me a problem when I had an issue.

11. Good design.

Steps to Troubleshoot & Fix ICE Issues

1. Fix ICE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ICE: Restarting the app will resolve most errors.
  2. Update the ICE App. Here is how:
    1. On Android goto PlayStore » Search for "ICE" » Open ICE - In Case of Emergency » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ICE » click "UPDATE".
  3. Clear ICE - In Case of Emergency app cache: Clearing cached data will force your app to retrieve the latest data directly from ICE servers.
    1. On Android, goto Settings » Apps » Select "ICE - In Case of Emergency" » click Storage » click "Clear Cache".
  4. Check ICE app permissions. If any of these permissions required to use your device's features are disenabled, ICE might not work.
  5. Uninstall and reinstall ICE. If nothing else has worked, completely uninstall ICE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ICE not working


2. Fix ICE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ICE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ICE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ICE may not be able to connect to the Internet when running in the background.

Reported Issues