Contact MedShr Customer Service

Why should I report an Issue with MedShr: Discuss Clinical Cases?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MedShr to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. MedShr is safe, secure and enables you to maintain complete control over the privacy of your cases - with all members being 100% verified as doctors, healthcare professionals and medical students.

2. Developed by doctors, MedShr is the easiest and safest way for medical professionals to discover, discuss and share clinical cases and medical images.

3. Join our community and connect with hundreds of thousands of verified doctors, healthcare professionals and medical students sharing knowledge and learning from each other in a secure private network.

4. From ECGs, scans and X-rays to patient photos and videos, MedShr helps you find and discuss relevant medical cases with colleagues, by specialty and at all grades.

5. Medical students and doctors of all levels are joining MedShr to advance their learning as they connect with peers from their university, place of work and across the world.

6. Medical students, junior doctors and specialist trainees use MedShr groups as a resource for informal learning, ahead of case-based examinations and as an aid to formal learning.

7. Our community is providing medics in crisis zones and doctors in developing countries with quick access to second and specialist medical opinions so that they can make critical clinical decisions.

8. Send medical cases to colleagues, share them with the wider community, export to your e-portfolio or simply organise cases for your personal records.

9. Follow clinical cases you find interesting and learn from your peers with informal and accredited case based discussion.

10. MedShr is a totally secure, private network and features an easy to use in-app patient consent form and system for anonymising images.

11. MedShr is the simple way to capture, share and discuss clinical images and videos in your everyday practice.

1. Totally disappointed.Well I'm good this app is very nice interesting I would advise others to download its very cheap ,thanks a lot keep compression such apps that are helping very helping people know through apps that they download for which is very cheap which everyone can afford on there Android phones five stars and moreThis application has no access for anyone, in addition ( as I am a Healthcare provider) the application doesn't accept my Legal Document ( I think because it's not in English).

2. Please add an option in later updates.It is a forum that dwells more on personal opinions from different cadres ranging from nursing, pharmacy, physiotherapy, medical students to consultants.

3. Like mental health & psychotherapy, NCDs physio etcVery nice app only if you are in medical field n you understand the condition....very helpful 🤝Very very disappointed, I made an account on this but after sometime it was disappeared.

4. To me it is a class because I get new ideas from qualified personel of different specialities including internal medicine, psychiatric, communicable diseases, and other outbreaks diseases.

5. Conclusion, it is not an international applicationI am always read about many discussion about different diseases and I find answers which helps to get a cure for certain cases.

6. I was expecting I would see detailed PowerPoint presentations on intriguing topics but so far none.Disappointed! They haven't add any option for Physiotherapist to join.

7. It has helped me understand most approaches to providing evidence based therapeutic components for complicated diseases.

8. I am interesting on how participants shares their opinions on how to reach a diagnosis of certain disease and how to manage the case.

9. I think the creator of this app lives in an past era because today Physiotherapist plays an important role in patient care at Hospital.

10. However, i think need to DIVERSIFY to cover other medical professional areaa.

11. I saw many medical proffessional from students to proffessors active on the app .

1. Fix MedShr Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MedShr: Restarting the app will resolve most errors.
2. Update the MedShr App. Here is how:
   1. On Android goto PlayStore » Search for "MedShr" » Open MedShr: Discuss Clinical Cases » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MedShr » click "UPDATE".
3. Clear MedShr: Discuss Clinical Cases app cache: Clearing cached data will force your app to retrieve the latest data directly from MedShr servers.
   1. On Android, goto Settings » Apps » Select "MedShr: Discuss Clinical Cases" » click Storage » click "Clear Cache".
4. Check MedShr app permissions. If any of these permissions required to use your device's features are disenabled, MedShr might not work.
5. Uninstall and reinstall MedShr. If nothing else has worked, completely uninstall MedShr then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MedShr not working

2. Fix MedShr Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MedShr be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MedShr not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MedShr may not be able to connect to the Internet when running in the background.