Published by Pulse Healthcare on Dec 26, 2023

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Why should I report an Issue with Pulse Healthcare Services?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pulse Healthcare to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pulse Healthcare Services

1. Pulse Healthcare services is a virtual telemedicine platform and application offering video consultation with physicians through fully encrypted video calls on web and smart devices from anytime, anywhere. 4.

2. Choose your doctor and the preferred timing, and then once confirmed, appointment reminders will be sent to you until the time of consultation.

3. Consult anytime, anywhere at your convenience using our end-to-end encrypted video consultation service.

4. You can easily request for an appointment with your preferred doctor/health-care provider using the appointment scheduling system.

5. Get Primary Diagnosis and Prescription upon completion of consultation with your doctor/healthcare provider.

6. You can also chat and send medical files tab instantly during a consultation.

7. This enables you to keep a record of the consultation for future reference.

8. Make online payment(consultation fee) to book an appointment. 5.

9. Upload your health records/medical files to our secure server.

10. Any e-prescription you receive through the app will be stored automatically.

11. You can share these health records during a consultation with any doctor on the Pulse platform.

Pulse Healthcare Services Customer Insights

1. 100% satisfied with their service and their customer care is very supportive and well mannered.MasaAllah! Excellent They identified specific evaluation tool components, questions, and items most effective in examining app content, usability, and features, including literacy demand and cultural appropriateness; technical information; practical aspects of app functionality; and evolving capabilities of mobile medical apps.Inovative idea indeed.

2. I hope this reaches a wider population with its stellar services.Why should I allow this app to access my device photo and media?? I'm not feeling secure to give them access of my device which may full of my personal data, picture and many more..Very good app.

3. Assalamualaikum First time I got experience with your apps as a doctor and I must share some problems of your apps which must be corrected immediately: 1.

4. If you dont maintain timing, please do not run this type of services.This app has saved my life and had played a pivotal role in my life.

5. There should be option to send the prescription again or to send a newer one without getting a new appointment by the patient.

6. Most of the medicines are not enlisted in your software, so very difficult to prescribe required medicine.

7. I say this because they take payment upfront, and the doctor doesnt show up, then take 3 weeks or more for refund.

8. Connection didn’t establish at first go, required 4-5 times! 2.

9. Plz take necessary steps to correct.Not functional, incompetent people working.

10. Very bad experience.Dislike their services.

11. Visiting card addition should be added.This innovative app has really come through for us during these pandemic times.

Steps to Troubleshoot & Fix Pulse Healthcare Services Issues

1. Fix Pulse Healthcare Services Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pulse Healthcare Services: Restarting the app will resolve most errors.
  2. Update the Pulse Healthcare Services App. Here is how:
    1. On Android goto PlayStore » Search for "Pulse Healthcare Services" » Open Pulse Healthcare Services » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pulse Healthcare Services » click "UPDATE".
  3. Clear Pulse Healthcare Services app cache: Clearing cached data will force your app to retrieve the latest data directly from Pulse Healthcare Services servers.
    1. On Android, goto Settings » Apps » Select "Pulse Healthcare Services" » click Storage » click "Clear Cache".
  4. Check Pulse Healthcare Services app permissions. If any of these permissions required to use your device's features are disenabled, Pulse Healthcare Services might not work.
  5. Uninstall and reinstall Pulse Healthcare Services. If nothing else has worked, completely uninstall Pulse Healthcare Services then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pulse Healthcare Services not working


2. Fix Pulse Healthcare Services Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pulse Healthcare Services be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pulse Healthcare Services not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pulse Healthcare Services may not be able to connect to the Internet when running in the background.

Reported Issues