Contact HealthChoice Customer Service

Why chat with our AI HealthChoice Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of HealthChoice.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Today, I was assisted by Andrea, and I've been very pleased with the speed and thorough nature of the responses! It is much better that waiting forever on hold!!!I am in good health, but I do have benefit questions from time to time.

2. I have been talking with one care guide, Devan, for over 3 months regarding a select service procedure and they have been very helpful throughout the process even checking in to see how it was going each step of the way.

3. This app has been great! I can ask any questions about my benefits, and helpful friendly representatives jump right on it to answer my questions completely.

4. Thank you!The chat feature constantly scrolls down to the bottom when I am trying to write down important information.

5. If they fix that, it would be 5 stars.I enjoy having someone, that has knowledge, and is friendly, to help me anytime!!I've used this app several times and I always get quick responses, assistance with appointments and locating providers, and they follow-up to see how you are and if there are any other services they can help you with.

6. I do like the chat feature as I am always multitasking! We may need to find a way to let folks on the chat know that it is still connected during brief delays.

7. Thank you all again for this new app and the chat feature!I have used the app several times and have had good experiences.

8. Great rep - Kevin!I have been using the app for about 6 months now and am very pleased with it.

9. Also the last two times I used the chat feature it has kicked me out multiple times during the conversatio.

10. While it's easy to navigate, some windows are too large for a phone screen making the font too small to read - inconvenient.

11. Super happy with it and them!Olivia has been very knowledgeable and helpful.

1. Fix HealthChoice Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HealthChoice: Restarting the app will resolve most errors.
2. Update the HealthChoice App. Here is how:
   1. On Android goto PlayStore » Search for "HealthChoice" » Open HealthChoice » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HealthChoice » click "UPDATE".
3. Clear HealthChoice app cache: Clearing cached data will force your app to retrieve the latest data directly from HealthChoice servers.
   1. On Android, goto Settings » Apps » Select "HealthChoice" » click Storage » click "Clear Cache".
4. Check HealthChoice app permissions. If any of these permissions required to use your device's features are disenabled, HealthChoice might not work.
5. Uninstall and reinstall HealthChoice. If nothing else has worked, completely uninstall HealthChoice then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HealthChoice not working

2. Fix HealthChoice Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HealthChoice be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HealthChoice not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HealthChoice may not be able to connect to the Internet when running in the background.