Contact Strainprint Cannabis Tracker Customer Service

Why chat with our AI Strainprint Cannabis Tracker Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Strainprint Cannabis Tracker.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Not sure about how the tracking works because the product I use isn't listed and waiting 48 hours for it to be added is ridiculous; I can't be bothered to provide all the required information for you (a picture? Really? I gave you the weblink with all the details, a picture of the physical item is irrelevant).

2. Will try to Uninstall & reinstall & hope that works.It was really great when it first started, but I took a break because I unfortunately couldn't afford my medication, and now that I'm back there are so many restrictions on the point earning system that it's not much better than the other tracking apps out there.

3. Five out of five stars, would recommend to, thank y'all SP.This is by far the most useful app to track my medical marijuana usage to see which strains work best for me and which do not work so well.

4. However a few weeks ago I tried to get caught up on multiple sessions and after wasting hours logging new strains and doing 3 surveys I discovered none of my points would update.

5. I honestly love this app, but for the past two days, every time I go to track a session, it says something went wrong, rendering it unusable.

6. Two emails to support received no reply.Seems like a good app however while inputting it slows n then stops a bit of a piss off.I'm fairly certain the app doesn't work properly on Android devices.

7. I really did love it to help keep track of which strains help me with what.

8. Per FAQ section on website I logged out & attempted to log back in & now getting error message of "oops! Can't log you in, something went wrong".

9. Keep getting "something went wrong" error message.

10. I'll continue to use them because I want to keep being loyal after so many years, but if I was just starting this journey, I'm not sure I'd keep this app anymore.

11. I do get a notification to take a Follow-Up survey but clicking that notification does nothing, and then there is no place to find the survey within the app.I love this app so much!! I use this it daily and so happy I found it.

1. Fix Strainprint Cannabis Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Strainprint Cannabis Tracker: Restarting the app will resolve most errors.
2. Update the Strainprint Cannabis Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Strainprint Cannabis Tracker" » Open Strainprint Cannabis Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Strainprint Cannabis Tracker » click "UPDATE".
3. Clear Strainprint Cannabis Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Strainprint Cannabis Tracker servers.
   1. On Android, goto Settings » Apps » Select "Strainprint Cannabis Tracker" » click Storage » click "Clear Cache".
4. Check Strainprint Cannabis Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Strainprint Cannabis Tracker might not work.
5. Uninstall and reinstall Strainprint Cannabis Tracker. If nothing else has worked, completely uninstall Strainprint Cannabis Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Strainprint Cannabis Tracker not working

2. Fix Strainprint Cannabis Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Strainprint Cannabis Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Strainprint Cannabis Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Strainprint Cannabis Tracker may not be able to connect to the Internet when running in the background.