Contact CCTV Smart Viewer Customer Service

Why should I report an Issue with CCTV Smart Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lee KangYeol to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It allows you to do live monitoring, play audio, Pan/Tilt/Zoom control, Playback and other advanced features. - Network: Permission to use the network, which is required to access the DVR. - Photos and videos: Permission to access device photo media files.

2. CCTVSmartViewer is mobile application designed to work with Smart CCTV DVR and NVR.

3. This permission is required to use the QR code photo import, screenshot image storage, and video recording storage functions. - Camera: Access to the device's camera, which is required to use the QR code recognition function. - Microphone: Access to the device's microphone, which is required to use the recorder's speaking function. - Notification: This is the permission to access the device's notifications and is required to display it on the device when a PUSH notification comes from the recorder. * You can use the app even if you do not agree to the optional access permissions. * If you do not agree to the optional access rights, normal use of some functions of the service may be difficult.

1. Just getting unable to connect, password defaults to 4 character mine uses 6.Useless. Cannot connect to DVR.Nice program.

2. It works with port forward 34599.Easy to setup works everytimeDoesn't work with Dynacolor DVR.Doesn't work.

1. Fix CCTV Smart Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CCTV Smart Viewer: Restarting the app will resolve most errors.
2. Update the CCTV Smart Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "CCTV Smart Viewer" » Open CCTV Smart Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CCTV Smart Viewer » click "UPDATE".
3. Clear CCTV Smart Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from CCTV Smart Viewer servers.
   1. On Android, goto Settings » Apps » Select "CCTV Smart Viewer" » click Storage » click "Clear Cache".
4. Check CCTV Smart Viewer app permissions. If any of these permissions required to use your device's features are disenabled, CCTV Smart Viewer might not work.
5. Uninstall and reinstall CCTV Smart Viewer. If nothing else has worked, completely uninstall CCTV Smart Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CCTV Smart Viewer not working

2. Fix CCTV Smart Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CCTV Smart Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CCTV Smart Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CCTV Smart Viewer may not be able to connect to the Internet when running in the background.